Front Desk Officer / Receptionist

Johrep Group

Job Overview

Location

Awka, Anambra, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

July 8, 2026

About the Company

Johrep Group is a dynamic real estate company operating in Nigeria, committed to delivering professional services within the property sector. The company thrives in a fast-paced environment, focusing on client engagement and efficient administrative processes. Johrep Group values strong client relationships and seamless operational support, which are crucial for managing its diverse portfolio and client base. They aim to provide excellent service, from initial client contact to administrative follow-through, ensuring a positive experience for all visitors and clients.

Job Description

We are actively seeking a smart, professional, and highly organized Front Desk Officer / Receptionist to serve as the primary point of contact for our valued clients and visitors. This role is crucial in creating a welcoming and efficient environment within our fast-paced real estate operations.

The ideal candidate will possess exceptional communication skills, a naturally welcoming personality, and the proven ability to manage diverse administrative tasks with efficiency and precision. Your contribution will ensure a seamless experience for everyone interacting with our organization.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Excellent verbal communicationExcellent written communicationCustomer serviceInterpersonal skillsBasic Computer knowledgeMicrosoft Office (Word, Excel)Well-groomed appearanceConfidentProfessional appearanceMultitaskingOrganized

Key Responsibilities

Welcome and attend to clients and visitors in a professional manner.
Answer and direct phone calls appropriately.
Respond to inquiries via phone, WhatsApp, email, and social media.
Schedule meetings and site inspections.
Maintain proper records of walk-in clients and inquiries.
Manage incoming and outgoing correspondence.
Support administrative and marketing teams when required.
Maintain a clean, organized, and presentable reception area.

Qualifications

Excellent verbal and written communication skills.
Good customer service and interpersonal skills.
Basic Computer knowledge of Microsoft Office (Word, Excel).
Well-groomed, confident, and professional appearance.
Ability to multitask and stay organized.
Must be willing to work full-time in Awka, Anambra State.

Benefits & Perks

Free accommodation is available for candidates willing to relocate.

How to Apply

Use the job title as the subject of the mail.

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The real estate sector in Nigeria is experiencing significant growth, driving demand for professional front-line client engagement. This Front Desk Officer role is critical as the initial point of contact, shaping client perceptions and ensuring smooth administrative flow. Key technical keywords include client relationship management, visitor management systems, digital communication protocols, administrative support, and CRM data entry. This position directly impacts business ROI by enhancing client satisfaction, streamlining inquiry processes, and supporting marketing efforts, thereby contributing to organizational growth and operational efficiency within a fast-paced real estate environment. It's a foundational role for client experience.