Receptionist / Front Desk Officer
Atlantic Palms Suites
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Job Overview
Location
Lekki, Lagos, Nigeria
Salary
NGN 80,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Hospitality & Tourism
Experience Level
Junior (1-3 years)
About the Company
Job Description
Atlantic Palms Suites is seeking a professional and customer-focused Receptionist to join our team.
In this role, you will be the primary point of contact for our guests, ensuring a welcoming and efficient experience throughout their stay.
Your responsibilities will include managing check-ins and check-outs, handling inquiries and reservations, and coordinating with various hotel departments to meet guest needs.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Welcome and attend to guests professionally
- Manage check-in and check-out processes
- Handle calls, inquiries, and reservations
- Maintain accurate guest records and bookings
- Coordinate with housekeeping and other departments
- Resolve guest complaints and escalate when necessary
- Process payments and issue receipts
- Keep the front desk area clean and organized
Qualifications
- Minimum of OND (Hospitality or related field is an advantage)
- 1–2 years experience in a similar role preferred
- Proficiency in MS Office and booking systems is an added advantage
Benefits & Perks
- Staff meals
- Accommodation
- Medical support
- Additional financial incentives
How to Apply
This job has expired
Join Our Communities
The hospitality sector in Lagos is experiencing robust growth, demanding exceptional guest experiences. This role is pivotal in shaping first impressions, requiring expertise in guest relations, reservation systems, and front-desk operations. Your impact directly influences guest satisfaction and operational efficiency, contributing to the hotel's reputation and revenue. Proficiency in hotel management software and customer service protocols is essential for success in this dynamic environment.
Posted Date
April 2, 2026
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