Reception + Retail Associates

Tommy Gun's Original Barbershop

Job Overview

Location

Mount Pearl, Newfoundland and Labrador, Canada

Employment Type

Full-time

Work Arrangement

On-site

Sector

Hospitality & Tourism

Experience Level

Junior (1-3 years)

About the Company

Tommy Gun's Original Barbershop is a prominent leader in men's grooming, boasting over 90 locally owned locations across Canada, Australia, and the USA. The brand offers more than just services; it provides an immersive experience, blending the classic charm of 1930s Chicago barbershops with contemporary amenities and styles.

Guests visit Tommy Gun's to achieve their best look and feel, enjoying top-tier grooming services including haircuts, straight-razor hot shaves, coloring, and facial detailing. Signature offerings like Hot Towel Shaves, unique styling, and relaxing head massages define the modern grooming experience. The barbershop environment is designed for comfort and style, featuring custom barber chairs, a lounge area, digital self-check-in, and integrated TVs in mirrors, all reflecting the brand's code of being relaxed, sharp, casual, and affordable.

Tommy Gun's is committed to delivering exceptional services and outstanding guest experiences, complemented by a curated selection of premium retail hair care products. The company prioritizes its team, fostering a positive work environment where employees can thrive and be their authentic selves.

Job Description

We are seeking enthusiastic and dynamic individuals to join Tommy Gun's Original Barbershop as Front Desk Reception + Retail Associates. This role is integral to ensuring every client enjoys an exceptional experience from the moment they arrive.

As a Guest Services professional, you will be the welcoming face of our establishment, managing service queues, handling communications, and supporting the team. We value individuals who can go above and beyond for our guests, possess excellent communication skills, and thrive in a fast-paced environment.

While experience in a salon, barbershop, or spa is a plus, your outgoing personality and ability to manage time effectively are key. We offer a positive work environment, opportunities for growth, and staff discounts.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunicationTime ManagementMultitaskingRetailInventory ManagementVisual Merchandising

Key Responsibilities

  • Ensure every client has an exceptional experience from the moment they step through our doors.
  • Manage service queues and support the team.
  • Handle written and verbal communications, including emails and phone calls.
  • Support the team and manage service queues.
  • Demonstrate exceptional time-management and multitasking abilities.
  • Assist with visual merchandising and product inventory (an asset).

Qualifications

  • Exceptional Customer Service Skills
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced environment
  • Familiarity with visual merchandising and product inventory (an asset!)
  • Experience in a salon, barbershop, or spa (bonus points)
  • Outgoing and fun personality

Benefits & Perks

  • Clean, safe, and positive work environment
  • Fun, busy, and friendly atmosphere with a positive company culture
  • Opportunities for growth and career advancement
  • Staff discount on our large product selection
  • Be a part of an amazing clientele who appreciate the Tommy Gun's experience

How to Apply

This job has expired

The Canadian retail and hospitality sector is experiencing robust growth, driven by increased consumer spending and a focus on premium customer experiences. This role is pivotal in shaping that experience, requiring expertise in client relationship management, point-of-sale systems, and retail product knowledge. Your impact will directly influence customer satisfaction and repeat business, contributing to the overall revenue and brand reputation of a leading grooming establishment.

Posted Date

April 7, 2026

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