Fraud & Compliance Analyst

Bits

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Finance & Banking

Experience Level

Junior (1-3 years)

Application Deadline

June 10, 2026

About the Company

Bits is a dynamic UK-based fintech company dedicated to empowering customers to achieve financial well-being. They specialize in offering innovative credit card and other credit products designed to give individuals greater control over their financial futures. Their mission is to build a more inclusive and accessible financial ecosystem through technology.

Job Description

Join Bits, a forward-thinking UK fintech company, as a Fraud & Compliance Analyst and play a crucial role in shaping a secure financial future for our customers.

In this remote position, you will be instrumental in protecting both our customers and the business. Your responsibilities will span vital areas including proactive fraud prevention, efficient dispute resolution, meticulous regulatory compliance, and expert handling of customer escalations.

This is an excellent opportunity to contribute to a growing fintech environment where your analytical skills and attention to detail will be highly valued.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Fraud DetectionComplianceDispute ManagementFinancial CrimeAML RegulationsKYCFCA ExpectationsChargeback ManagementVisa/Mastercard Dispute ProcessesScreening ToolsCRM/Ticketing SystemsAnalytical SkillsInvestigative SkillsAttention to DetailIndependent WorkPriority ManagementFOS ComplaintsConsumer DutyTCF PrinciplesICA Certification

Key Responsibilities

  • Detect, investigate, and prevent fraudulent activity across customer accounts and transactions
  • Monitor and respond to fraud alerts, identifying patterns and emerging threats
  • Conduct Enhanced Due Diligence (EDD) on higher-risk customers
  • Prepare and submit Suspicious Activity Reports (SARs) as required
  • Conduct KYC screening including PEPs, sanctions, adverse media, and fitness & probity checks
  • Manage ongoing monitoring and periodic reviews of customer risk profiles
  • Support AML reporting and regulatory submissions
  • Maintain accurate records and documentation for audit purposes
  • Manage Stripe disputes and Mastercard Mastercom chargeback cases end-to-end
  • Investigate disputed transactions, gather evidence, and prepare representment documentation
  • Track dispute outcomes and identify root causes to reduce future chargebacks
  • Handle escalated customer tickets and complaints, including Financial Ombudsman Service (FOS) cases
  • Review and respond to CIFAS markers and data-sharing requests
  • Work with internal teams to resolve complex customer issues
  • Evaluate and update fraud, AML, and compliance policies
  • Support internal and external audits with third-party vendors
  • Contribute to process improvements and automation initiatives

Qualifications

  • 1-3 years' experience in fraud, compliance, disputes, or financial crime within fintech or financial services
  • Understanding of UK AML regulations, KYC requirements, and FCA expectations
  • Experience with chargeback management (Visa/Mastercard dispute processes)
  • Familiarity with screening tools (e.g., Sumsub, ComplyAdvantage) and CRM/ticketing systems (e.g., Gorgias, Zendesk)
  • Strong analytical and investigative skills with excellent attention to detail
  • Ability to work independently and manage competing priorities
  • Experience handling FOS complaints (Desirable)
  • Knowledge of Consumer Duty and TCF principles (Desirable)
  • ICA or similar compliance certification (Desirable)

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

The UK fintech sector is experiencing rapid expansion, driven by innovative digital solutions. This role is pivotal in safeguarding this growth by focusing on fraud prevention and regulatory adherence. Key technical areas include AML regulations, KYC processes, and chargeback management. Your impact will directly influence business ROI by minimizing financial losses and ensuring robust operational integrity, signaling a critical contribution to the company's stability and expansion.

Posted Date

May 27, 2026