Delivery Manager

peopleworth

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Education & Training

Experience Level

Mid-level (3-5 years)

Application Deadline

June 27, 2026

About the Company

peopleworth is dedicated to fostering environments where both individuals and businesses can thrive. As part of their Employer Group, they collaborate with a diverse range of forward-thinking partners.

Their mission is to support work where people and performance flourish. They work with small to medium-sized businesses across various sectors, including retail, hospitality, legal, and technology. peopleworth aims to create bespoke people solutions that align with operational priorities and business needs, nurturing a strong people and culture ethos.

Job Description

peopleworth is seeking an experienced Delivery Manager to spearhead the successful operational execution of educational and learning programs. This pivotal role involves leading diverse delivery teams, ensuring exceptional learner experiences, cultivating strong stakeholder relationships, and driving program efficiency.

You will be instrumental in fostering continuous improvement and operational excellence, ultimately contributing to positive learner outcomes. This is an opportunity to shape the future of learning delivery within a supportive and dynamic environment.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Program Delivery ManagementTeam LeadershipOperational ManagementProcess ImprovementStakeholder ManagementRisk ManagementAnalytical SkillsCommunication SkillsLearner Experience

Key Responsibilities

  • Develop and implement effective processes to support high-quality programme delivery
  • Lead and manage programme coordinators, facilitators, mentors, and other delivery team members
  • Act as the escalation point for complex programme and learner-related challenges
  • Collaborate with learner support teams to ensure excellent participant outcomes
  • Coordinate facilitators and mentors to ensure successful programme delivery
  • Support the recruitment, onboarding, engagement, and retention of facilitators
  • Monitor programme performance and analyse operational data to identify improvements
  • Build and maintain strong relationships with key stakeholders and programme partners
  • Work collaboratively across teams to achieve delivery objectives and shared outcomes
  • Identify, prioritise, and manage operational risks throughout programme delivery
  • Contribute to the development of scalable systems, processes, and operational assets
  • Represent programme needs and stakeholder feedback in planning and operational discussions

Qualifications

  • Demonstrated experience managing programme delivery within higher education, professional learning, training, or related environments
  • Experience leading and developing multidisciplinary teams
  • Strong operational management and process improvement capabilities
  • Demonstrated ability to resolve complex challenges and manage escalations effectively
  • Experience working with mentors, facilitators, coaches, or learner support professionals
  • Strong stakeholder management and relationship-building skills
  • Excellent analytical, reporting, and decision-making abilities
  • Ability to identify and manage operational risks proactively
  • Strong communication and collaboration skills across diverse stakeholder groups
  • Demonstrated commitment to delivering exceptional learner, customer, or participant experiences
  • Ability to work effectively in fast-paced and evolving environments
  • Experience balancing quality outcomes with commercial and operational objectives

Benefits & Perks

  • Collaborative, people-centred performance culture
  • Opportunities to grow in a fast-paced environment
  • Exposure to innovative learning and development programmes
  • Opportunity to contribute to meaningful learner and career outcomes
  • Fair, transparent, and multi-stage recruitment process

How to Apply

Complete the online form and answer brief application questions.

Join Our Communities

The education and learning sector is experiencing significant growth, driven by the demand for flexible and accessible professional development. This role is pivotal in steering this expansion by leading the operational delivery of educational programs. You will leverage expertise in program management, stakeholder engagement, and operational efficiency to enhance learner experiences and drive business outcomes. Key technical skills include performance analytics, process optimization, and risk management. Your impact will be measured by the successful scaling of programs and the achievement of positive learner results, directly contributing to the organization's growth trajectory.

Posted Date

June 13, 2026