Reception + Retail Associates
Tommy Gun's Original Barbershop
Job Overview
Location
Grande Prairie, Alberta, Canada
Salary
CAD 16 - 18 hourly
Employment Type
Part-time
Work Arrangement
On-site
Sector
Retail & E-commerce
Experience Level
Entry Level (0-2 years)
Application Deadline
July 22, 2026
About the Company
Tommy Gun's Original Barbershop is a leading name in men's grooming, boasting over 90 locally owned barbershops across Canada, Australia, and the USA. The brand is renowned for offering more than just a service; it delivers a complete experience.
Inspired by 1930s Chicago barbershops, Tommy Gun's seamlessly blends classic grooming traditions with modern amenities and contemporary styles. Clients visit to look and feel their best, enjoying 5-star services including haircuts, straight-razor hot shaves, coloring, and facial detailing. Signature offerings like Hot Towel Shaves, unique styling, and relaxing head massages define the modern grooming standard.
The barbershop experience is enhanced with complimentary beverages, personal control of TV remotes, and a hot towel finish. The interior reflects the brand's ethos—relaxed, sharp, casual, and affordable—featuring custom red barber chairs, comfortable lounges, digital self-check-in, and mirrors with built-in TVs. Tommy Gun's is dedicated to providing exceptional services, outstanding guest experiences, and the finest hair care retail products.
Job Description
Are you a dynamic and enthusiastic individual passionate about delivering exceptional client experiences? Tommy Gun's Original Barbershop in Grande Prairie is seeking dedicated Reception + Retail Associates to join our vibrant team. This dual role is crucial in ensuring every client enjoys an unparalleled experience from the moment they arrive.
As a key member of our team, you will manage front-desk operations, expertly handling inquiries, scheduling appointments, and ensuring a smooth flow of services. Beyond reception, you will engage with clients on the retail floor, showcasing our premium product selection and contributing to a welcoming atmosphere that embodies the Tommy Gun's brand.
We are looking for individuals who thrive in a fast-paced, friendly environment and are eager to grow within a company that values its employees. If you possess outstanding customer service skills, excellent communication abilities, and a knack for retail, we invite you to elevate your career with us.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Provide exceptional customer service, going above and beyond for every guest
- Manage front desk operations, including answering emails and phone calls
- Oversee service queues and ensure efficient client flow
- Support the team with various administrative and operational tasks
- Demonstrate familiarity with visual merchandising and product inventory
- Thrive in a fast-paced environment, showcasing strong time-management and multitasking abilities
Qualifications
- Exceptional customer service skills with a focus on guest satisfaction
- Excellent written and verbal communication abilities
- Proven ability to thrive and multitask in a fast-paced environment
- Familiarity with visual merchandising and product inventory (an asset)
- Experience in a salon, barbershop, or spa environment (a bonus)
- An outgoing and positive personality
Benefits & Perks
- Clean, safe, and positive work environment
- Fun, busy, and friendly atmosphere with a positive company culture
- Opportunities for growth and career advancement
- Staff discount on a large selection of products
- Be part of an amazing clientele who appreciate the Tommy Gun's experience
How to Apply
Join Our Communities
The Canadian service industry, particularly in personal grooming, is experiencing robust growth, driven by increasing consumer demand for premium experiences. This pivotal role at Tommy Gun's Original Barbershop focuses on client journey optimization from arrival to departure. Key responsibilities include managing POS operations, implementing visual merchandising strategies, and utilizing customer relationship management (CRM) tools to enhance client loyalty. The associate will also handle inventory management systems for retail products. This position directly impacts the barbershop's revenue by driving retail sales and ensuring seamless operational flow, contributing significantly to brand reputation and overall client satisfaction within a dynamic market.
Posted Date
July 8, 2026
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