Client Advisor

Giorgio Armani

Job Overview

Location

London, England, United Kingdom

Employment Type

Part-time

Work Arrangement

On-site

Sector

Retail & E-commerce

Experience Level

Entry Level (0-2 years)

Application Deadline

July 21, 2026

About the Company

Join the dynamic team at Giorgio Armani's AX White City location, a global leader in luxury fashion retail. The company is dedicated to delivering exceptional customer experiences and driving sales through innovation and creativity. Giorgio Armani fosters a vibrant and inclusive work environment, valuing and recognizing employee contributions. As an equal opportunities employer, the brand is committed to treating all current and prospective employees equally, without discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. They aspire to have a diverse and inclusive workplace, encouraging qualified applicants from various backgrounds to join the Giorgio Armani family.

Job Description

Giorgio Armani is seeking a dedicated Client Advisor to join our dynamic team at AX White City. As a global leader in luxury fashion retail, we are committed to delivering unparalleled customer experiences and driving sales through innovative approaches and creative engagement.

In this pivotal role, you will be responsible for providing exceptional customer service, cultivating robust client relationships, and consistently achieving sales targets. You will serve as a brand ambassador, representing Giorgio Armani and our exquisite product lines. Your expertise will involve understanding customer needs, offering detailed product insights, and presenting tailored solutions that meet or exceed expectations, ensuring a positive and memorable shopping journey.

We invite you to embark on a rewarding career path with Armani Exchange, where your contributions are highly valued and recognized. Become an integral part of our sales team and help shape the future of luxury retail.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

CommunicationInterpersonal SkillsCustomer ServiceSalesProduct KnowledgeTeamworkCash HandlingVisual MerchandisingClient Relationship Management

Key Responsibilities

Achieve personal sales targets and KPIs, supporting the management team in consistently meeting department and store goals.
Utilize company training, product knowledge, and daily floor planning tools to maximize sales by greeting clients and introducing additional and alternative products.
Create and maintain an engaging store environment conducive to generating sales and fostering high energy levels.
Cultivate and maintain strong client relationships to drive sales and enhance client retention.
Actively participate in all internal and external training sessions provided by the company.
Acquire visual merchandising and display knowledge, assisting in display activities to maintain high store standards.

Qualifications

Enthusiastic and personable demeanor with excellent communication and interpersonal skills.
Ability to thrive in a fast-paced environment and efficiently manage multiple tasks simultaneously.
Possess a positive attitude, self-motivation, and a goal-oriented mindset.
Capable of working effectively both independently and as an integral part of a team.
Previous experience in sales or customer service is preferred.
Demonstrated strong product knowledge and the ability to quickly learn about new products.
Proficiency in numerical tasks and accurate handling of cash transactions.

Benefits & Perks

Competitive salary and attractive bonus opportunities.
Generous employee discount on all Giorgio Armani products.
Access to an Employee Assistance Program (EAP) providing discounted medical and mental health support services.
Exciting career development opportunities within a globally recognized luxury fashion brand.
A vibrant and inclusive work environment that actively fosters creativity and personal growth.

How to Apply

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The luxury retail sector in London is experiencing robust growth, driven by discerning clientele seeking unparalleled brand experiences. This Client Advisor role is pivotal in delivering an exceptional customer journey within Giorgio Armani's dynamic environment. You will master client engagement strategies, leverage advanced product knowledge, and contribute directly to sales targets and customer lifetime value. This position demands a keen understanding of luxury market trends, effective CRM utilization, and a commitment to maintaining brand integrity. Your impact will be measured by enhanced client retention and consistent achievement of sales objectives, reinforcing Giorgio Armani's market leadership.