Field Verification / Recovery Officer, Imo State

FairMoney is a leading credit-led mobile banking platform designed for emerging markets. Founded in 2017, the company has rapidly grown and secured significant funding, close to €50 million, from prominent global investors such as Tiger Global, DST, and Flourish Ventures. FairMoney operates with a mission to build the foremost mobile banking platform and point-of-sale (POS) solution tailored for these markets.

Initially launching with a digital microcredit application for Android and iOS, FairMoney has since expanded its offerings to include a comprehensive suite of financial services. These now encompass current accounts, savings accounts, debit cards, and advanced POS solutions for both merchants and agents, revolutionizing financial access and convenience.

FairMoney is seeking a dedicated Field Recovery Agent to join its dynamic team. In this vital role, you will be responsible for the effective collection of overdue loan repayments. Your day-to-day activities will involve engaging with defaulting customers through various channels, including field visits, phone calls, and emails, to demand payment and ensure account rehabilitation.

You will meticulously track your activities, document key metrics, and verify information on arrears. A significant part of your role will involve negotiating payment plans and settlements to prevent further delinquency. Your ability to follow up on promises to pay and ensure timely resolution will be critical to success.

To apply for this role, click the Apply button on this page and follow the instructions.