Senior Community Manager

Buffer

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Job Overview

Location

Remote

Salary

USD 116,330 - 144,213 yearly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Marketing

Experience Level

Senior (5-8 years)

Application Deadline

February 16, 2026

About the Company

Buffer is dedicated to empowering small businesses, creators, and individuals with essential social media and brand-building software. Our mission is to provide the tools necessary for these entities to launch and grow successfully.

We operate as a fully distributed team, embracing a unique approach to workplace traditions. Transparency is a core value, evident in our publicly accessible Transparency Dashboard, which details our metrics, successes, and failures. We are committed to fostering a diverse and inclusive environment where underrepresented groups are welcomed and can thrive.

Our team is united by Buffer's values, and we hire globally. While we primarily work remotely, we encourage in-person gatherings a couple of times a year to strengthen team connections.

Job Description

Buffer is seeking a dynamic Senior Community Manager to spearhead the growth and engagement of our vibrant creator community.

In this pivotal role, you will be at the forefront of community interactions, driving strategic initiatives across platforms like Discord, Reddit, and various social media channels. You will be responsible for cultivating a supportive environment for creators, translating community feedback into actionable product insights, and developing scalable programming that fosters meaningful connections and achieves business objectives.

This position offers a unique opportunity to blend strategic community building with hands-on content creation and program management, allowing for experimentation and innovation as we discover the most effective approaches for our expanding community.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Community BuildingContent StrategySocial Media EngagementProgram ManagementCross-functional CollaborationCreator EconomyLeadershipMentorshipDiscord ModerationReddit Community ManagementContent Creation (written, video, social)Problem-SolvingOpportunity Identification

Key Responsibilities

Actively manage and foster engagement within Buffer's Discord community, welcoming new members and moderating discussions.
Lead the strategic expansion and active presence on Reddit to build genuine connections.
Design and execute virtual events, AMAs, creator spotlights, and other community programming.
Develop and implement scalable systems for consistent community programming.
Drive authentic social media community engagement across platforms like LinkedIn, Instagram, Threads, and Bluesky.
Design and manage beta and power user programs, ensuring user feedback is incorporated into product development.
Create community-focused content, including social media posts, videos, and success stories.
Serve as the voice of the community, relaying feedback to Product, Engineering, and Marketing teams.
Collaborate with marketing to align community content with broader marketing objectives.

Qualifications

Minimum of 5 years of experience in building and scaling online communities with measurable impact.
Proven track record of driving key community metrics such as engagement rate, retention, and member growth.
Active user of Buffer and a content creator, demonstrating an understanding of creator challenges.
Strong content strategy and creation skills across diverse formats (written, video, social).
Exceptional interpersonal skills and a passion for human interaction.
Proactive problem-solving abilities and a knack for identifying opportunities.
Demonstrated experience in cross-functional collaboration with Product, Engineering, and Marketing teams.
Deep understanding of the creator economy, including platform changes and trends.
Evidence of leadership and mentorship capabilities.