Customer Service Officer
Job Overview
Location
Lekki, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Retail & E-commerce
Experience Level
Junior (1-3 years)
Application Deadline
February 25, 2026
About the Company
Job Description
Mopheth Group is seeking a dedicated and customer-focused individual to join our team as a Customer Service Officer.
In this vital role, you will be the primary point of contact for our valued customers, ensuring their needs are met with efficiency and professionalism. You will handle inquiries, resolve issues, and provide essential information, contributing directly to a positive customer experience.
This is an excellent opportunity for someone with a passion for service and a desire to grow within a reputable organization.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Serve as the first point of contact for customer inquiries and issues.
- Provide information about Mopheth Group's products and services.
- Resolve customer complaints and problems efficiently and professionally.
- Maintain a high level of customer satisfaction.
- Multitask effectively in a fast-paced retail environment.
- Utilize basic computer skills for daily tasks.
- Operate Point of Sale (POS) systems if required.
Qualifications
- OND, HND, or BSc. Degree in any discipline.
- 1-2 years of experience in customer service or retail.
- Experience in FMCG, pharmacy, or hospitality is advantageous.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- A customer-focused attitude with a professional and patient demeanor.
- Basic computer literacy.
Benefits & Perks
- Opportunity to work with a reputable organization.
- Gain valuable experience in customer service.
- Be part of a dynamic team environment.
How to Apply
Send your CV to hrbp@mophethgroup.com using the Job Title as the subject of the email.
Join Our Communities
Posted Date
February 10, 2026
Customer Service Representative
Confidential Employer
CLIENT SERVICE / ACCOUNTS EXECUTIVE
Favorite HR Consult
Service Executive
Workforce
Customer Support Sales Specialist
Prodigy CX
Customer Support Specialist – Outbound
Scale Army Careers
Customer Service Representative
Gosub Limited
Service Executives
Kimberly Ryan
SaaS Support Specialist
Confidential Employer
ASI Personal Shopper
ASI
ASSISTANT STORE MANAGER
Confidential Employer