Data Analyst - Client Coverage Group (Remote - Work from Anywhere)

Xapo Bank

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

March 11, 2026

About the Company

Xapo Bank is a fully distributed digital bank committed to fostering economic freedom and wealth protection globally. Operating remotely with a diverse team spanning over 30 countries, Xapo Bank leverages cutting-edge technology to redefine financial services. Headquartered in Gibraltar, the company prioritizes consumer protection, adhering to strict regulatory requirements and upholding principles of fair treatment, transparency, and ethical conduct. Xapo Bank fosters a culture of continuous learning and growth, empowering its employees to shape the future of finance through innovation and collaboration.

Job Description

Xapo Bank is seeking an experienced Data Analyst to join our dynamic team, focusing on the Client Coverage Group. This role is essential for driving better decision-making by analyzing client revenue, product usage, and interaction data. You will develop crucial data products that support our client strategy, sales operations, and overall data initiatives.

In this position, you will be responsible for creating and maintaining reporting metrics, designing Looker dashboards for Relationship Managers and Customer Success teams, and developing a framework to optimize team resourcing. You will also manage end-to-end data pipelines, ensuring data accuracy and acting as a strategic partner to the Client Coverage Group and cross-functional teams.

This is a 100% remote position, offering the flexibility to work from anywhere. We are a fully distributed team committed to diversity and innovation. If you are a highly organized, analytical thinker with a passion for client success and data-driven strategies, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

SQLPythonData ModelingData AnalysisCommunicationProblem-SolvingAttention to DetailReporting

Key Responsibilities

Analyze client revenue, product usage, and interaction data to generate insights for growth and retention.
Create, maintain, and evolve reporting metrics for client revenues, product adoption, and issue escalations.
Collaborate with the Global Head of Relationship Management on reporting for strategy, OKRs, and market analysis.
Design and maintain Looker dashboards for Relationship Managers and Customer Success.
Develop a reporting framework to optimize leadership team resourcing and efficiency.
Write and manage end-to-end data pipelines, ensuring data accuracy and a single source of truth.
Act as a strategic partner to the Client Coverage Group and work with cross-functional teams.
Automate and improve data processes using analytics and predictive modeling for cross-selling and churn prevention.