Fraud Operations Analyst

Sezzle

Job Overview

Location

Remote

Salary

USD 1,500 - 2,000 monthly

Employment Type

Contract

Work Arrangement

Remote

Sector

Finance & Banking

Experience Level

Junior (1-3 years)

Application Deadline

March 17, 2026

About the Company

Sezzle is a pioneering fintech company dedicated to empowering the next generation through innovative financial solutions. We are revolutionizing the shopping experience by offering seamless, interest-free installment plans that make purchases smarter and more accessible.

Our mission extends beyond simple payments; we aim to redefine how consumers discover, interact with, and purchase products, while simultaneously driving significant growth for our merchant partners through increased conversions and higher order values.

At Sezzle, we foster a culture of innovation and collaboration. We are building a dynamic team passionate about creating more than just transactions, but a truly unique and engaging shopping journey. If you are excited about pushing technological boundaries and delivering a game-changing experience for both consumers and merchants, Sezzle is the place for you.

Job Description

Sezzle is seeking a highly motivated and skilled Fraud Operations Analyst to join our rapidly growing team. This role is integral to optimizing the online shopping experience by actively monitoring and analyzing user and transaction data to detect and prevent fraudulent activities.

As a Fraud Operations Analyst, you will be responsible for reviewing suspicious activities flagged by our advanced fraud detection systems and customer support escalations. Your primary duties will include blocking identified fraudulent users, clearing false positive flags, and staying ahead of emerging fraud trends by continuously evolving our policies and procedures.

This is a full-time, non-exempt/hourly position requiring a dedicated shift: Monday to Friday, 7:00 am - 3:30 pm Central Time. Only English resumes will be accepted for this role.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Fraud InvestigationData AnalysisTransaction MonitoringProblem-SolvingAttention to DetailBusiness JudgmentCommunication SkillsSQLPythonRSAS

Key Responsibilities

  • Monitor real-time transactions and customer behaviors flagged for fraud and abuse.
  • Investigate individual transactions using internal policies to determine fraudulent activity.
  • Analyze account patterns and user behavior through data analysis.
  • Research fraud trends to contribute to machine learning models and detection systems.
  • Collaborate with cross-functional teams to improve fraud prevention mechanisms.
  • Maintain strong domain knowledge of fraud prevention techniques and technologies.
  • Meet or exceed established service level agreements (SLAs) for case resolution.
  • Handle escalations from internal and external stakeholders professionally.

Qualifications

  • Bachelor's degree from an accredited institution.
  • Minimum 1 year of experience in investigating and resolving fraud incidents.
  • Experience in analyzing data and making decisions in a fast-paced environment.
  • Strong attention to detail and multitasking abilities.
  • Excellent problem-solving and analytical skills.
  • Strong business judgment and communication skills.
  • Ability to work independently after training.
  • Willingness to work through holidays.
  • Minimum GPA of 3.5 out of 4.0.
  • Preferred: Work experience in fintech, payments, lending, banking, or financial institutions.
  • Preferred: Degree in statistics, math, finance, economics, or related quantitative discipline.
  • Preferred: Experience with database query languages (e.g., SQL) and data processing tools (e.g., Python, R, SAS).

How to Apply

Please submit your resume in English.

https://job-boards.greenhouse.io/sezzle/jobs/7499878003?gh_src=6d383ce23us

Posted Date

March 2, 2026

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