General Manager, Enterprises

Offchain Labs

About the Company

Job Description

Required Skills

Key Responsibilities

• Own the commercial strategy and collaboration with Product for the company’s blockchain services platform
• Develop the commercial strategy (e.g., potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering
• Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products
• Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust
• Maintain a razor sharp focus on delivering value to teams building onchain applications
• Work directly with our users and customers to shape industry-leading products
• Serve as a key stakeholder in the sales and business development process
• Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use
• Work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development
• Provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations
• Build and lead a high-performing organization including product and design teams
• Coordinate closely with engineering leads
• As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships
• Manage the Platform team’s KPIs and budgets
• Communicate progress to OCL leadership

Qualifications

• 12+ years of experience in commercial leadership, enterprise sales business development, product strategy, or general management roles
• Proven experience owning and scaling enterprise/ commercial revenue streams and go-to-market strategies
• Track record of acquiring, negotiating, and closing complex enterprise and commercial deals
• Experience managing strategic accounts, renewals, expansions, upsell, and cross-sell motions
• Experience leading cross functional teams across Product, Engineering, Marketing, Legal/ Compliance, and Partnerships
• Strong Background in fintech, payments, digital wallets crypto or blockchain platforms (mixed web2/ web3 experience is preferred)
• Demonstrated ability to operate in technically complex, fast-moving product environments
• Experience building leading and scaling high-performing teams
• Strong commercial, analytical and data-driven decision-making skills
• Executive-level communication and stakeholder management experience
• Visionary mindset to shape product strategy aligned with company goals
• Data-driven decision-making
• Understanding of product metrics, growth funnels, and ability to define OKRs
• Business savvy to identify market opportunities
• Experience defining go-to-market strategies and driving user growth/engagement metrics is important
• Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion
• Experienced in managing strategic accounts, growing revenue through renewals, upsell, and cross-sell, and building trusted executive relationships to expand platform adoption over time
• Deep knowledge of digital wallets, payments, or Web3 products
• Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required
• Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly
• Strong people leader able to recruit and build a diverse team
• Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment
• Can lead cross-functional teams and coordinate between technical, creative, and business stakeholders
• Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users

Benefits & Perks

• Remote-first global workforce
• NY office
• Annual company offsite
• Team onsites
• Professional reimbursement program (industry conference attendance, certifications, etc.)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

How to Apply

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Posted Date

February 24, 2026

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