Clinic Assistant at an Eyecare facility

Confidential Employer

Job Overview

Location

VI, Lagos, Nigeria

Salary

NGN 150,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Entry Level (0-2 years)

Application Deadline

March 17, 2026

About the Company

This is a dynamic eyecare facility dedicated to providing exceptional vision care services. We pride ourselves on a client-centric approach, ensuring that every individual receives personalized attention and the highest quality of care. Our team is committed to maintaining a professional and organized environment, fostering a culture of continuous improvement and client satisfaction.

Job Description

We are seeking a dedicated and client-focused Clinic Assistant to join our thriving eyecare facility in Victoria Island, Lagos. This role is crucial in ensuring a positive and efficient experience for all our patients.

In this position, you will be the first point of contact, managing client interactions, registrations, and processing purchases. You will also play a key role in maintaining clinic organization, liaising with HMOs, and ensuring timely delivery of client orders. Your proactive approach to problem-solving will be highly valued.

This is a full-time, on-site position requiring you to reside in or very close to VI, Lagos. The work schedule is Monday to Friday, 8 am to 6 pm, and Saturdays from 9 am to 4 pm.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceClient RegistrationSoftware ProficiencyHMO LiaisingInventory ManagementSocial Media ManagementProblem-Solving

Key Responsibilities

Ensure the clinic space is organized and clean.
Attend to clients as the first point of contact and meet their needs promptly.
Respond to patient inquiries and concerns effectively.
Register new clients in the clinic’s management software.
Process client purchases (consultation, tests, products) in the management software.
Liaise with HMOs for client servicing.
Coordinate with the Logistics Officer for frame/lens fixing and delivery.
Follow up on social media comments and inquiries to convert online leads.
Develop proactive problem-solving ideas for patient concerns.
Monitor stock levels and alert the clinic manager for re-ordering.
Compile sales reports.
Sort, label, and input inventory (frames, cases, drugs, accessories) into the management software.
Follow up with locum optometrists to ensure attendance for appointments.
Assist the Optometrist with inputting patient case reports into the management software.