Social Media & Customer Support Manager

Swimwear Brand

Job Overview

Location

Remote

Salary

NGN 100,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Sales & Marketing

Experience Level

Mid-level (3-5 years)

Application Deadline

July 30, 2026

Job Description

We are seeking a creative, organized, and proactive Social Media & Customer Support Manager to join our dynamic swimwear brand. This role is ideal for an individual passionate about fashion, social media, and delivering exceptional customer experiences.

As our Social Media & Customer Support Manager, you will be responsible for managing our social media platforms, creating and editing engaging photo and video content, and assisting during content shoots and brand events. You will also be crucial in delivering excellent customer service both online and in person.

This position is primarily remote, offering flexibility in your work location within Lagos. However, you will be required to attend in-person content days and brand events once a month in Lekki, Lagos. We are looking for candidates based in Lagos with strong iPhone photography, videography, and editing skills, preferably using tools like CapCut. Excellent written communication and customer service skills are a must, along with a friendly, organized, and confident approach. A keen eye for aesthetics and an understanding of social media trends are highly valued.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Social media managementContent creationPhoto editingVideo editingCustomer serviceCommunication skillsiPhone photographyiPhone videographyCapCut

Key Responsibilities

  • Manage and grow social media platforms
  • Create and edit engaging photo and video content
  • Assist with content shoots and brand events
  • Provide excellent online and in-person customer service
  • Monitor social media trends and engagement

Qualifications

  • Based in Lagos
  • Strong iPhone photography and videography skills
  • Proficient in video editing software (e.g., CapCut)
  • Excellent written communication skills
  • Strong customer service skills
  • Friendly, organized, and confident demeanor
  • Good eye for aesthetics and social media trends

Benefits & Perks

  • Monthly salary of ₦100,000
  • Monthly data stipend
  • Primarily remote work
  • Opportunity to work with a growing swimwear brand
  • In-person content days and brand events in Lagos

How to Apply

To apply, send your CV, portfolio and links to your best work to joinourteam.ng@gmail.com with the subject line: Social Media & Customer Support Manager – Your Name.

Join Our Communities

The fashion and lifestyle e-commerce sector in Lagos is rapidly expanding, creating a demand for skilled social media and customer support professionals. This role requires expertise in content creation, social media management, and online customer engagement. Your impact will be measured by your ability to enhance brand visibility, drive customer loyalty, and contribute to sales growth. Mastering visual content creation, trend analysis, and responsive customer service will be key to success.

Posted Date

July 16, 2026