Head of Operations

Aldelia

About the Company

Job Description

Required Skills

Key Responsibilities

• Oversee day-to-day operations across all sites, including boutiques, warehouses, and logistics functions.
• Lead, mentor, and manage operational teams, including inventory and boutique management teams.
• Develop operational policies and procedures to ensure efficiency, compliance, and consistency across locations.
• Ensure smooth inventory flow from suppliers to warehouses and retail outlets.
• Monitor inventory levels, stock movement, and replenishment processes to prevent shortages or overstock.
• Implement strategies for accurate inventory tracking, reporting, and audits.
• Drive operational excellence in boutiques, ensuring consistent standards in merchandising, customer service, and store performance.
• Analyze boutique performance metrics and recommend corrective actions to optimize sales and operational efficiency.
• Collaborate with sales and marketing teams to ensure operational support for campaigns and promotions.
• Ensure operational compliance with internal policies, regulatory requirements, and safety standards.
• Conduct regular operational audits and process reviews to mitigate risks and improve efficiency.
• Maintain strict adherence to financial, inventory, and operational controls.
• Identify opportunities to streamline operations and enhance efficiency across all functions.
• Implement best practices in logistics, inventory management, and boutique operations.
• Monitor KPIs to measure operational performance and implement corrective actions as needed.
• Collaborate with senior leadership to develop and execute operational strategies aligned with business objectives.
• Prepare regular operational reports, highlighting performance, challenges, and recommendations.
• Liaise with vendors, service providers, and internal stakeholders to ensure seamless operational execution.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.
• Minimum of 8–12 years of experience in operations management, with at least 3 years in a senior leadership role.
• Experience in retail, luxury goods, or FMCG sectors is highly desirable.
• Strong knowledge of inventory management, logistics coordination, and retail operations.
• Proven ability to lead cross-functional teams and manage multiple operational functions simultaneously.
• Strategic and analytical thinking.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Exceptional problem-solving and decision-making abilities.
• Results-oriented with a strong focus on operational efficiency and performance.
• Ability to manage change and drive continuous improvement.

How to Apply

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Posted Date

March 5, 2026

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