Head of Operations

Confidential Employer

Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Product Management & Operations

Experience Level

Executive (12+ years)

Application Deadline

March 19, 2026

Job Description

We are seeking a results-driven Head of Operations to lead our operational strategy and execution in Lagos, Nigeria. This critical role involves overseeing all aspects of our daily operations to ensure maximum efficiency and productivity.

The Head of Operations will be responsible for developing and implementing operational policies and procedures, managing resources effectively, and driving continuous improvement initiatives. You will play a key role in optimizing workflows, enhancing service delivery, and ensuring that operational goals are met in alignment with the company's strategic objectives.

This is an exciting opportunity for a seasoned operations leader to shape the operational landscape of our organization. If you possess strong leadership skills and a commitment to operational excellence, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Operations ManagementProcess ImprovementTeam LeadershipProject ManagementBudget ManagementStrategic PlanningPerformance ManagementSupply Chain ManagementQuality Assurance

Key Responsibilities

Oversee and manage all daily operational activities.
Develop and implement operational strategies and policies.
Drive process improvements and efficiency initiatives.
Manage operational budgets and resources.
Ensure high standards of service delivery and quality.
Lead and develop the operations team.

Qualifications

Bachelor's degree in Business Administration, Operations Management, or a related field.
Master's degree or relevant professional certification is a plus.
Proven experience in a senior operations management role.
Strong understanding of operational best practices.
Excellent leadership, problem-solving, and decision-making skills.
Experience in the financial services industry is advantageous.