About the Company

This is a ready-to-wear fashion brand located in Kosofe, focused on providing excellent customer service across various platforms. The company emphasizes efficient order management, timely delivery, and effective resolution of customer issues. They seek individuals who can act as a bridge between customers and the production team, ensuring a smooth customer journey.

Job Description

Our ready-to-wear brand located at Kosofe is looking for a FEMALE SALES/CUSTOMER REPRESENTATIVE to join our team.

In this role, you will attend to our customers on our social media platforms like WhatsApp and Instagram, and keep tabs on customer orders on the website. You will act as the intermediary between customer orders and the production manager, relaying customer orders to the production manager from order placement to product delivery. You will also attend to customer complaints and resolve issues in a timely and efficient manner, working closely with the logistics team to ensure timely delivery of customer orders.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceSalesOrder ManagementCommunication SkillsSocial Media Handling

Key Responsibilities

  • Attend to our customers on our social media platforms like WhatsApp and Instagram
  • Keeps tabs of customers order on the website
  • Acts as the intermediary between customer order and the production manager. From the customer order to the product delivery, by relating customer order to the production manager.
  • Attend to customer complaints and resolve issues on a timely and efficient manner.
  • Work in a close relations with the logistics team in ensuring customer orders are delivered as at when due.

Qualifications

  • Minimum of BSC/HND
  • Minimum of 1 year experience as a sales rep, customer service.
  • Must have finished Nysc
  • Strong attention to detail and organizational skills.
  • Excellent communication skills
  • Must be able to handle order on our social media platform

How to Apply

This job has expired

The ready-to-wear fashion sector in Kosofe is experiencing dynamic growth, necessitating skilled individuals to manage customer interactions across digital platforms and support order fulfillment. This role is crucial for serving as the primary liaison between customers and the production team, ensuring timely delivery and issue resolution. Effective communication, strong organizational skills, and the ability to handle online orders are vital for maintaining customer satisfaction and driving sales within this competitive market.

Posted Date

April 22, 2026