Senior Business Development Manager
CEQUENS
Job Overview
Location
Riyadh, Riyadh Province, Saudi Arabia
Employment Type
Full-time
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Senior (5-8 years)
Application Deadline
July 17, 2026
About the Company
CEQUENS is a prominent player in the cloud communication platform landscape, serving the Middle East and Africa region. The company is dedicated to simplifying communication for businesses, enabling them to connect with their customers effectively, regardless of location.
CEQUENS offers Omni-Channel communication APIs that empower enterprises and developers worldwide. Their proprietary platform is built for scalability, security, and reliability, trusted by over 1200 enterprises globally. Notable clients include major financial institutions, digital payment providers, OTT applications, government entities, and leaders in the health and education sectors.
The company's mission is to build bridges for seamless business-to-customer communication, enhancing digital customer experiences through real-time voice, messaging services, and phone messaging solutions.
Job Description
CEQUENS is a leading cloud communication platform in the Middle East and Africa, dedicated to simplifying business communications and fostering customer connections worldwide.
The company provides robust Omni-Channel communication APIs, enabling enterprises and developers to engage with their customer base effectively. CEQUENS' platform is trusted by over 1200 enterprises, including major banks, digital payment providers, and government authorities, ensuring scalable, secure, and reliable communication solutions.
This Senior Business Development Manager role is integral to the Enterprise Sales department. You will be responsible for acquiring new clients and expanding relationships with existing ones to maximize sales opportunities and ensure high levels of customer satisfaction. The position requires a proactive approach to hunting new business, leveraging your network, and managing client relationships to understand their needs and deliver exceptional service.
You will align CEQUENS' CPaaS and SaaS solutions with client objectives, fostering partnerships that support their strategic goals. This is a senior sales position focused on driving revenue and market share, not a team leadership role.
Key responsibilities include achieving new client sales targets, preparing progress reports, negotiating contracts, and closing agreements. You will also maintain and enhance client relationships, act as the primary point of contact, and monitor customer usage to identify opportunities for upselling and deeper engagement.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Achieve new client sales targets and objectives within assigned client accounts.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Negotiate contracts and close agreements, securing optimal terms that benefit both the client and CEQUENS.
- Ensure timely and successful delivery of solutions according to customer needs and objectives, coordinating with other teams as needed.
- Maintain and enhance relationships with existing clients by providing exceptional service and understanding their business needs and challenges.
- Act as the primary point of contact for all matters specific to assigned clients, resolving issues and ensuring satisfaction.
- Monitor and analyse customers’ usage of our product to identify opportunities for deeper engagement and upselling.
- Develop strategies to retain existing client relationships and increase revenue through cross-selling and upselling activities.
- Gather client feedback to improve ongoing customer service and product development.
- Keep abreast of industry trends and provide feedback from the market to company leadership.
Qualifications
- 5-7 years of proven new business development experience within an SaaS/CPaaS or telecommunications sector.
- Must have strong experience of the KSA market place and be based in KSA currently.
- Must have new business development experience winning Enterprise level or Corporate clients (not SME’s).
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization.
- Strong interpersonal skills with an aptitude for building strong client relationships.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- High level of professionalism and ethical conduct.
- Proficient in CRM software and Microsoft Office Suite; experience with Salesforce is a plus.
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
The Middle East and Africa's cloud communication sector is experiencing significant growth, driven by digital transformation initiatives. This role is pivotal in capitalizing on this expansion. You will be responsible for driving new business acquisition and expanding existing client relationships within the enterprise segment. Key responsibilities include strategic account planning, complex contract negotiation, and ensuring seamless service delivery. Your impact will directly influence revenue growth and market penetration for CEQUENS' CPaaS and SaaS solutions, contributing to the company's leadership position in the region.
Posted Date
July 3, 2026
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