Senior Credit Risk & Operations Specialist

Paystack Microfinance Bank

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Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Finance & Banking

Experience Level

Senior (5-8 years)

Application Deadline

February 14, 2026

Job Description

Paystack Microfinance Bank is dedicated to building banking with care, providing robust financial infrastructure to help businesses and individuals manage and grow their finances. Leveraging nearly a decade of Paystack's expertise in digital commerce, we are expanding into credit, yield, treasury management, and embedded banking, all built on a foundation of trust and a long-term strategic vision.

We are seeking a highly motivated and hands-on Senior Credit Risk & Operations Specialist to establish and scale our credit operations from the ground up. Based in Lagos, Nigeria, and reporting directly to the Managing Director / CEO, this is not a conventional back-office risk role. We are looking for a 'builder' – someone who deeply understands the intricacies of credit risk in Nigeria, particularly for business lending, and is eager to pioneer a tech-first approach, moving beyond manual processes.

You will collaborate closely with our Product, Data, and Operations teams to develop the entire credit function, encompassing everything from risk policies and product design to comprehensive portfolio monitoring, collections, and recovery strategies. This role is ideal for a high-agency individual contributor with strong analytical instincts, who is comfortable diving into the details and motivated by the challenge of creating scalable, modern credit operations.

To apply for this transformative role, please visit our careers page and submit your application through the following link: https://job-boards.greenhouse.io/paystackmfb/jobs/8371815002. Please ensure your resume/CV and cover letter are attached, and be prepared to answer specific questions about your experience in SME/business lending, your interest in Paystack MFB, and your insights into credit practices in Nigeria.

Required Skills

Credit Risk ManagementCredit Policy DevelopmentCBN GuidelinesCredit UnderwritingFinancial AnalysisCredit ScoringPortfolio MonitoringCollections StrategiesRecovery ActionsAMLKYCRisk Management PracticesExcelData Analysis ToolsLoan Management SystemsCredit BureausDigital KYC ToolsInternal Control Frameworks

Key Responsibilities

Develop and maintain a credit risk management framework aligned with CBN guidelines.
Define credit policies, approval limits, risk appetite, and credit scoring rules.
Maintain credit product documentation and ensure compliance with internal policies and regulatory requirements.
Assess the financial health of businesses using bank statements, payment flows, management accounts, and alternative data.
Make sound, data-driven credit decisions across different business profiles.
Track portfolio health metrics such as PAR, NPLs, and vintage performance, and produce clear reports for stakeholders.
Monitor key portfolio metrics including PAR, NPL ratios, and write-offs, and proactively flag emerging risks.
Design early warning indicators and stress-testing approaches.
Prepare internal risk reports and required external submissions, including CBN reporting.
Work with Product, Tech, and Data teams to embed risk controls into loan origination, disbursement, and servicing flows.
Drive automation in credit scoring and decision-making using bureau data, behavioural data, and internal signals.
Design and manage collections strategies across pre-delinquency, early, and late-stage arrears.
Oversee recovery actions including restructures, write-offs, and legal escalation where required.

Qualifications

At least 5 years’ experience in credit risk or lending operations within a credit-led fintech, MFB, or commercial bank.
Proven experience in credit risk assessment, policy development, and portfolio management for business lending.
Strong understanding of CBN guidelines, internal control frameworks, AML, KYC, and risk management practices.
Practical experience with collections and recovery, with a clear understanding of the realities of recovering funds in the Nigerian market.
Strong analytical skills, with advanced proficiency in Excel and familiarity with other data analysis tools.
Clear interest in using technology to solve operational problems and reduce manual processes.
Bachelor’s degree required.
Familiarity with credit bureaus, digital KYC tools, and loan management systems.
Comfortable working in a fast-paced, tech-enabled environment.
A Master’s degree or professional certification such as CIBN, ICAN, ACCA, CRMP, PRM, or CFA (an advantage).
Experience working within organisations with multiple or complex licensing structures (bonus).
Experience collaborating with data and product teams on credit models, or basic knowledge of SQL or Python (bonus).
Experience building workflows or automations using tools such as Retool, Zapier, n8n, Replit, or Cursor (bonus).

Benefits & Perks

Competitive salary and compensation package.
Comprehensive medical cover.
Fully covered parental leave.
Opportunity to take on leadership responsibility in a growing financial institution.
Smart, kind colleagues who are invested in your growth.