Technical Accounting Manager

Calabrio

Job Overview

Location

Remote

Salary

USD 8,500 monthly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Finance & Banking

Experience Level

Senior (5-8 years)

Application Deadline

July 10, 2026

About the Company

Calabrio is a leading customer experience intelligence company dedicated to empowering organizations to enrich human interactions. They provide a scalable cloud platform and AI-driven analytics tools, enabling contact centers to uncover customer sentiment and share compelling insights across the organization. Their intuitive, web-based architecture positions the contact center as an epicenter for customer insight. Recognized by Gartner, Forrester, and G2 Crowd as a leader and visionary, Calabrio boasts over 300 global partners, 2.25 million agents, and 7,000 customers worldwide. The company fosters an open, clear, ambitious, accountable, collaborative, and consistent culture, valuing diversity and mutual respect. They are committed to attracting and retaining a talented, diverse, and engaged team, offering comprehensive benefits and opportunities for career development.

Job Description

Calabrio is seeking a highly skilled and experienced Technical Accounting Manager to join our dynamic team. We are a leading customer experience intelligence company, committed to helping global brands elevate their Customer Experience (CX) and boost workforce productivity through CX Automation. We thrive on innovation and seek individuals with the passion and drive to tackle evolving market challenges and deliver impactful results for our customers.

In this pivotal role, you will be instrumental in managing complex accounting projects and overseeing critical operational accounting processes. Your expertise will ensure our organization maintains full compliance with all financial reporting standards, focusing on enhancing operational efficiency and aligning financial practices with business operations. You will also lead the implementation of significant accounting-related operational improvements.

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Required Skills

U.S. GAAPIFRSRevenue RecognitionLease AccountingBusiness CombinationsConsolidationsAccounting PoliciesOperational EfficiencyFinancial ReportingForecastingBudgetingProcess AutomationSystem EnhancementsCross-functional InitiativesERPBI ToolsProject ManagementCommunication Skills

Key Responsibilities

  • Participate in technical accounting projects, ensuring adherence to U.S. GAAP or IFRS, including the research and implementation of new accounting standards.
  • Provide direction on complex accounting topics such as revenue recognition, lease accounting, commissions, business combinations, and consolidations.
  • Oversee and refine accounting policies, ensuring they align with both financial and operational goals.
  • Serve as the subject matter expert (SME) for all technical accounting matters, providing support to operational teams to ensure accounting transactions are accurate and compliant.
  • Work closely with the operations team to understand business processes and identify opportunities to streamline accounting functions and improve operational efficiency.
  • Collaborate with operational teams to ensure seamless integration between accounting systems and operational workflows.
  • Evaluate existing operational processes and recommend solutions to enhance financial reporting, forecasting, and budgeting processes from an operational standpoint.
  • Ensure timely and accurate financial reporting of operational activities, driving transparency between financial and operational performance.
  • Manage special projects related to operational improvements, systems upgrades, and finance transformations.
  • Collaborate with cross-functional teams (e.g., operations, IT, legal) to define and execute the scope of projects, ensuring alignment with organizational goals.
  • Lead system implementations or upgrades, ensuring that operational needs are considered in accounting system design and functionality.
  • Prepare and present annual financial statements in accordance with US GAAP and applicable statutory requirements.
  • Monitor and report on key financial performance metrics and progress on special projects.
  • Ensure compliance with regulations and internal controls related to financial reporting.

Qualifications

  • Bachelor’s degree in Accounting, Finance, or a related field.
  • CPA, CA, or equivalent professional certification is required.
  • Minimum of 5+ years of experience in technical accounting.
  • Strong knowledge of U.S. GAAP, IFRS, and proven experience in accounting for complex transactions.
  • Demonstrated experience driving operational improvements, including process automation, system enhancements, and cross-functional initiatives.
  • Proficiency with financial systems (ERP, BI tools) and operational system integrations.
  • Strong problem-solving skills and the ability to translate operational challenges into actionable accounting solutions.
  • Exceptional communication skills, with the ability to work across all levels of the organization and explain complex financial concepts to non-financial stakeholders.
  • Strong project management skills, with the ability to lead multiple projects and deliver results on time and within scope.

Benefits & Perks

  • Join a global team recognized for their passion and innovation.
  • Engage in an innovative product culture with diverse project exposure.
  • Access training and development opportunities from industry-leading experts.
  • Benefit from cutting-edge programs including 401(k) with company matching, medical, dental, and vision insurance, disability and life insurance.
  • Enjoy flexible Paid Time Off (PTO), paid holidays, and parental leave.
  • Receive tuition reimbursement for continued education.
  • Competitive market pay and benefits based on skills, experience, and qualifications.

How to Apply

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The customer experience intelligence sector in the United States is rapidly evolving, driven by advancements in AI and automation. This Technical Accounting Manager role is pivotal in ensuring Calabrio's financial integrity and operational excellence. You will manage complex accounting projects, ensuring strict adherence to U.S. GAAP and IFRS standards, and lead the implementation of new accounting policies. Key responsibilities include overseeing revenue recognition, lease accounting, and business combinations, while leveraging ERP and BI tools for enhanced financial reporting. This position directly impacts business ROI by streamlining accounting functions, improving forecasting accuracy, and driving strategic financial transformations through cross-functional collaboration, ultimately supporting organizational growth and efficiency.

Posted Date

June 26, 2026