School Admissions Officer

Texas Sports Academy Main

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Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Education & Training

Experience Level

Entry Level (0-2 years)

About the Company

Texas Sports Academy Main is a distinguished educational institution dedicated to fostering academic excellence alongside athletic development. The academy provides a unique environment where student-athletes can thrive, balancing rigorous academic curricula with high-level sports training. Their programs are designed to prepare students for success in both higher education and their chosen athletic careers. The academy emphasizes a holistic approach to student development, ensuring that each individual receives the support needed to reach their full potential. Texas Sports Academy Main is committed to innovation in education and sports, leveraging modern tools and methodologies to enhance the student experience and outcomes.

Job Description

Texas Sports Academy Main is actively seeking a dedicated Parent Inquiry Specialist to become the primary point of contact for prospective families interested in their programs.

In this crucial role, you will expertly manage inbound parent inquiries via phone, email, and text, conducting informative discovery conversations to assess student fit and educational objectives. Your responsibilities will include providing accurate details about the academy's academic model, athletic schedules, coaching staff, tuition, and funding eligibility.

You will play a key part in qualifying leads and ensuring a seamless transition to the sales team, maintaining detailed records of all interactions. This position requires strong organizational skills, attention to detail, and the ability to manage multiple conversations concurrently, all while leveraging AI tools to enhance communication and reporting.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

CRM SoftwareOffice Productivity ToolsAI ToolsCustomer ServiceSales DevelopmentRecruitmentEducational AdministrationCommunication SkillsOrganizationAttention to DetailWorkload ManagementAthletics Background

Key Responsibilities

Respond to inbound parent inquiries received by phone, email, and text message in a timely and professional manner during established business hours.
Conduct 15 to 30 minute discovery conversations with prospective families to gather relevant information regarding the student, athletic involvement, grade level, and educational objectives.
Provide accurate information about the Texas Sports Academy program, including the academic model, athletic schedule, coaching staff, tuition structure, and TEFA funding eligibility.
Qualify prospective families based on established criteria and transition qualified leads to the sales team with complete documentation.
Conduct follow-up outreach to prospective families who have not responded to previous communications.
Provide regular reporting to leadership on recurring parent questions, common objections, and engagement trends to support ongoing improvements to messaging, content, and program development.

Qualifications

Minimum of one year of professional experience in a customer-facing role such as admissions, customer success, sales development, recruitment, or educational administration.
Demonstrated ability to communicate effectively by phone, email, and text message with a diverse range of stakeholders.
Proficiency in customer relationship management (CRM) software and standard office productivity tools.
Strong organizational skills and attention to detail, particularly with respect to data entry and documentation.
Ability to manage multiple concurrent conversations and prioritize inquiries based on urgency and qualification status.
Must be comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a core part of daily workflow, including drafting parent communications, personalizing outreach, summarizing family interactions, analyzing engagement and retention data, and automating repetitive follow-ups.
Personal experience as an athlete, coach, or in a sports-related role, with a genuine understanding of the youth athletics landscape and the families it serves.

How to Apply

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The education sector in the United States is experiencing a surge in demand for specialized admissions professionals who can navigate complex enrollment processes and enhance student recruitment strategies. This role is pivotal in shaping the incoming student body, directly impacting institutional growth and academic reputation. Key technical skills include CRM management, AI-assisted communication, and data analysis for enrollment forecasting. The impact of this position on business ROI is significant, as effective admissions drive revenue and contribute to long-term institutional sustainability and leadership scale.