Certified Medical Assistant (REMOTE)

aptihealth

About the Company

Job Description

Required Skills

Key Responsibilities

• Conduct outreach to patients and/or parents/caregivers to confirm initial appointments and provide education regarding services, processes, and expectations.
• Obtain required consents and releases of information (ROIs), including medication management agreements, refill policies, HIXNY consent forms, and controlled substance agreements.
• Respond to patient and parent/caregiver inquiries and triage requests as appropriate, including scheduling, medication refill requests, forms, notes, and lab orders.
• Coordinate care and communication with primary care providers and external healthcare providers regarding records requests, referrals, and continuity of care.
• Manage and process clinical correspondence, forms, and letters, including school medication forms, work/school excuse notes, and FMLA documentation.
• Support prescription management and laboratory orders through communication with patients, pharmacies, and labs as directed by providers.
• Perform additional duties within the scope of CMA certification as assigned.

Qualifications

• 2+ years of experience as a Certified Medical Assistant (CMA)
• Proficiency with Electronic Health Records (EHR/EMR) systems
• Strong written and verbal communication skills with the ability to effectively support patients and providers in a virtual environment (phone, video, email, etc.)
• Ability to prioritize patient needs and appropriately triage requests under clinical direction
• Experience supporting patients in a telehealth or virtual care setting preferred

Benefits & Perks

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Competitive Salary
• Work from home

How to Apply

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Posted Date

May 29, 2026