Community & Social Manager
Pacifica Beauty
Job Overview
Location
Remote
Salary
USD 95,000 - 110,000 yearly
Employment Type
Full-time
Work Arrangement
Remote
Sector
Sales & Marketing
Experience Level
Senior (5-8 years)
Application Deadline
July 31, 2026
About the Company
Job Description
Pacifica Beauty, a trailblazer in clean, cruelty-free beauty since 1996, is seeking a dynamic Community & Social Manager to join their mission-driven team. This role is ideal for an individual passionate about building authentic connections and executing impactful social strategies within the beauty industry.
You will be at the forefront of managing creator relationships, overseeing day-to-day community engagement across social channels, and coordinating brand events. This position requires a highly organized and detail-oriented professional who can effectively manage multiple priorities and drive engagement.
The role is currently remote, requiring candidates to be based in the NYC area, with potential for a hybrid work model in the future. You will report directly to the VP of Community and play a crucial role in shaping Pacifica Beauty's online presence and brand perception.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Manage relationships with creators and influencers across various platforms.
- Identify, vet, and onboard creators aligned with brand voice and campaign objectives.
- Develop and execute creator campaigns from brief to performance analysis.
- Track creator performance and identify content licensing opportunities.
- Cultivate long-term creator partnerships through authentic engagement.
- Own day-to-day community engagement across all brand social channels.
- Execute social strategies aligned with broader marketing goals.
- Monitor social trends and proactively identify campaign opportunities.
- Manage and respond to customer reviews across multiple platforms.
- Identify and report recurring product or customer service themes to relevant teams.
- Coordinate logistics for brand events, activations, and creator collaborations.
- Support NYC-based events, pop-ups, and creator meetups.
- Partner cross-functionally with marketing, PR, and product teams.
- Oversee content strategy and capture at brand events for social optimization.
Qualifications
- 5+ years of experience in social media, community management, or influencer/creator marketing.
- Must reside in the NYC area.
- Exceptional organizational skills with strong attention to detail.
- Ability to manage multiple campaigns and deadlines simultaneously.
- Hands-on experience with creator platforms and affiliate/licensing tools.
- Strong writing skills and a keen understanding of brand voice.
- Experience with review and reputation management platforms.
- Comfortable analyzing performance metrics and translating them into actionable insights.
- Experience in event planning and cross-functional event collaboration.
- Experience producing or overseeing content at live events.
- Collaborative and low-ego approach to teamwork.
- Ability to travel for company business, including attending NYC-based events.
- Ability to work hybrid in the NYC area as needed.
- Experience in beauty, wellness, or CPG is a significant advantage.
- Familiarity with Spark Ads, TikTok Shop, or content licensing models is a plus.
- Basic design or content editing skills (e.g., Canva, CapCut) is a plus.
Benefits & Perks
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Employee discounts on Pacifica Beauty products.
- A supportive and inclusive work culture that values diversity, creativity, and innovation.
- Meaningful work that makes a positive impact on people and the planet.
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
In the rapidly expanding beauty industry, effective community engagement and social media strategy are paramount for brand growth. This role is pivotal for Pacifica Beauty, a leader in clean, cruelty-free beauty, focusing on building authentic connections with consumers and creators. You will leverage your expertise in creator platforms, social media management, and reputation monitoring to drive brand awareness and customer loyalty. Your impact will directly influence ROI by fostering a vibrant online community and executing impactful social campaigns. This position requires a strategic yet hands-on approach to community building and social media execution.
Posted Date
July 17, 2026
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