Administrative / Customer Service Officer
Job Overview
Location
Lekki, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Real Estate
Experience Level
Mid-level (3-5 years)
Application Deadline
March 11, 2026
About the Company
CAIH Properties is a dynamic player in the real estate sector, dedicated to providing exceptional property solutions. We focus on delivering value to our clients through professional service and a deep understanding of the market.
Our commitment extends to ensuring client satisfaction at every step, from property acquisition to management. We pride ourselves on our integrity, expertise, and client-centric approach, making us a trusted name in the industry.
Job Description
We are seeking a highly organized and professional Administrative / Customer Service Officer to join our team. This role is crucial for maintaining seamless office operations and ensuring our clients receive outstanding service. You will be responsible for managing daily administrative tasks, handling customer inquiries, and contributing to the overall efficiency and positive image of our company.
In this position, you will manage office correspondence, maintain accurate records, and provide essential support to both staff and clients. Your ability to communicate effectively and resolve issues promptly will be key to your success.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Manage office correspondence, records, and documentation
- Handle customer enquiries, complaints, and feedback professionally
- Provide accurate information on company products and services
- Support daily office operations and staff coordination
- Maintain filing systems (physical and digital)
- Prepare reports and basic administrative documents
- Ensure a positive customer experience and company image
Qualifications
- Proven experience in office administration or customer service
- Strong communication and interpersonal skills
- Good computer skills (MS Word, Excel, email systems)
- Excellent organizational and multitasking abilities
- Professional attitude and customer-focused mindset
- HND/BSc in Business Administration or related field (preferred but not compulsory)
- Minimum of 3 - 5 years’ work experience after NYSC
How to Apply
Send your CV to recruitment@caihgroup.com with the subject 'Administrative / Customer Service Officer'.
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Posted Date
March 3, 2026
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