Student Advisor - 9 month contract
Online Education Services
Job Overview
Location
Cremorne, Victoria, Australia
Employment Type
Contract
Work Arrangement
Hybrid
Sector
Education & Training
Experience Level
Entry Level (0-2 years)
Application Deadline
June 12, 2026
About the Company
Online Education Services (OES) is a dynamic and values-driven organization dedicated to enhancing lives through education. They partner with universities, training institutes, and professional bodies globally to create immersive and engaging learning experiences.
OES empowers its teams with a student-focused, innovative approach, fostering a growth mindset to achieve their vision of being a leading enabler of education worldwide. They encourage professional development through teamwork, diverse projects, and challenging work, trusting their people to deliver impactful results.
As a company majority owned by the SEEK Group, OES benefits from the insights and capabilities of a global digital leader. This affiliation strengthens their position in the high-growth online education sector.
Job Description
Online Education Services (OES) is a forward-thinking organization committed to transforming lives through education. We collaborate with esteemed university partners, training institutions, and professional bodies worldwide to design and deliver immersive and engaging learning experiences.
Our culture is built on empowering our teams to be student-centric, innovative, and adaptable, fostering a growth mindset to achieve our vision of being the world's most impactful enabler of education. We champion professional growth through collaborative teamwork and diverse, challenging projects.
This role serves as the primary point of contact for students, managing inquiries via phone, email, and web chat. Responsibilities include providing academic advice, offering emotional support, and resolving technical issues. The position also encompasses comprehensive administrative support throughout the student journey, from initial enrollment to graduation.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Serve as the first point of contact for students via phone, email, and web chatter.
- Address a range of student queries and issues, including general academic advice, emotional support, and technical assistance.
- Handle inquiries related to courses and university processes.
- Provide end-to-end administrative support throughout the student journey, from enrollment to graduation.
- Collaborate with the Team Leader and other team members to ensure student success.
Qualifications
- Minimum Bachelor level degree (completed).
- Previous experience in a support role providing excellent customer support.
- Strong communication and people skills.
- A solution-focused approach with a proactive attitude.
- Ability to work effectively as part of a team.
- Availability for different shift patterns.
Benefits & Perks
- Exposure to many growth and development opportunities.
- Hybrid, flexible approach to work (2-3 days in office).
- State-of-the-art office facilities in Cremorne.
- On-site amenities: breakfast, snacks, table tennis, Nintendo Switch.
- In-house massage therapist.
- Weekly staff drinks.
- Joining a values-driven, collaborative business.
- Nurturing and celebration of creativity and innovation.
How to Apply
Please apply now with your updated CV.
Join Our Communities
The online education sector is experiencing significant growth, driven by demand for flexible learning solutions. This role serves as the primary point of contact for students, managing inquiries via phone, email, and web chat. Key responsibilities include providing academic advice, offering emotional support, and resolving technical issues. The position also encompasses end-to-end administrative support throughout the student lifecycle, from enrollment to graduation. Success in this role directly contributes to student retention and satisfaction, impacting the institution's reputation and ROI.
Posted Date
May 29, 2026
General Labour
Charger Logistics Inc
Automotive Painter - Luxury Classic Auto Studio
Apt Resources
Chief Operating Officer (COO)
Confidential Employer
Food Scientist
IMPACTFoodhub / Kasma Foods
Cleaning Operative
ABM UK
Trainee/Licenced - Pest Control Technician | Belmont to Charlestown
Rentokil Initial
Fundraising Specialist/Fundraising Lead
Intetics
Full-Time Maintenance Technician
Park Avenue Property Management, LLC
Associate Service Technician (24/7 Shift)
CDC Data Centres
Trainee/Licenced - Pest Control Technician Gold Coast
Rentokil Initial