Business Analyst / Product owner

Amexio

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Job Overview

Location

Montreal, Quebec, Canada

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

About the Company

AmeXio is a distinguished global partner dedicated to facilitating digital transformation for both corporate clients and government institutions. The company specializes in driving digital growth across key areas including Customer Experience, Enterprise Content Management, Customer Communication, and Structured Content Management.

AmeXio places a strong emphasis on human excellence as the cornerstone of achieving client success. They foster a collaborative spirit, building strong partnerships to ensure the best possible outcomes for every project. The company is committed to investing in its employees' talent through comprehensive training and mentorship programs, recognizing the importance of balancing work and personal life.

Job Description

Amexio is a global leader in digital transformation, partnering with corporate clients and government institutions to drive their digital growth. We specialize in enhancing Customer Experience, Enterprise Content Management, Customer Communication, and Structured Content Management.

We are seeking a skilled Business Analyst / Product Owner to join our innovative team in Montreal. This hybrid role is crucial for harmonizing expectations between stakeholders, development teams, and end-users, ensuring the successful evolution of our client portal platform.

In this position, you will act as the primary point of contact for the product, owning and prioritizing the product backlog, and collaborating closely with development teams. You will also be responsible for defining acceptance criteria, conducting user acceptance testing, and identifying opportunities for continuous process improvement.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Business AnalysisProduct OwnershipAgile MethodologiesStakeholder ManagementRequirements GatheringBacklog ManagementUser Acceptance Testing (UAT)French Language ProficiencyEnglish Language ProficiencyB2B Applications

Key Responsibilities

Work in a fast-paced team environment towards a business transformation to support the improvement of the client portal platform.
Act as the primary point of contact for the product, representing the interests of stakeholders and users.
Consolidate content update requests from different business units (descriptive text, technical requests) and assist in prioritization.
Own the product backlog, prioritize features, and ensure the backlog is continually refined and updated based on evolving business needs and feedback.
Collaborate closely with development teams, including software engineers, designers, and testers, to ensure a common understanding of requirements and priorities.
Participate in agile ceremonies such as sprint planning, backlog grooming, and sprint reviews.
Collaborate with stakeholders to define acceptance criteria.
Ensure delivered features meet quality standards and user expectations.
Conduct user acceptance testing (UAT) to validate that delivered solutions meet business requirements and user needs.
Proactively identify opportunities to improve processes, tools, and methodologies to increase efficiency and effectiveness.
Foster a culture of continuous improvement and learning within the product team and the organization as a whole.

Qualifications

Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
Work experience as a business analyst or product owner in agile software development environments.
Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels.
Ability to manage multiple projects and deadlines while maintaining high-quality deliverables.
Bilingual in French and English (An asset).
Experience with B2B applications is an asset.

Benefits & Perks

Six additional personal days off per year
5 days of Christmas holidays
Retirement savings plans
Group insurance policy
Training and mentorship opportunities

How to Apply

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The Canadian market is experiencing significant growth in digital transformation initiatives, driving demand for skilled Business Analysts and Product Owners. This role is pivotal in bridging the gap between business objectives and technical execution, focusing on areas like API integrations, agile methodologies, and stakeholder management. Your impact will directly influence the ROI of client portal platform enhancements and contribute to the strategic scaling of Amexio's digital growth services. Proficiency in requirements gathering, backlog management, and user acceptance testing is essential for success in this impactful position.