Assessment Coordinator - Scoring

Nelson Education LTD

Job Overview

Location

Newmarket, Ontario, Canada

Salary

CAD 45,000 annum

Employment Type

Contract

Work Arrangement

Hybrid

Sector

Education & Training

Experience Level

Entry Level (0-2 years)

Application Deadline

July 4, 2026

About the Company

Nelson Education Ltd. stands as a pillar in Canadian education, recognized as the largest Canadian-owned and operated K-12 publisher. With a rich heritage, the company is dedicated to providing innovative products and solutions that cater to learners across the nation.

Nelson's core mission is to make learning accessible, engaging, and effective for all students. They achieve this by consistently developing dynamic, curriculum-aligned content designed to accommodate diverse learning styles. This approach fosters critical thinking, creativity, and a passion for lifelong learning.

In response to the evolving educational landscape, Nelson has introduced Edwin, a comprehensive digital learning ecosystem. Edwin is engineered for classroom success, offering curriculum-linked content, interactive tools, and unparalleled support to ensure every student can reach their full potential.

Through its commitment to innovation and accessibility, Nelson is actively redefining education and making a significant positive impact on how knowledge is acquired and shared.

Job Description

Nelson Education Ltd., a leading Canadian K-12 publisher, is seeking a dedicated Assessment Coordinator to join their team. This role is pivotal in supporting the company's mission to make learning accessible and effective for all students.

You will be responsible for executing scoring services for classroom assessments with a high degree of accuracy. This includes scanning, editing, scoring, and reporting on answer documents, ensuring all deadlines are met. The position also involves providing live support for online administrations and acting as a frontline source of information for customers regarding intervention resources.

Additionally, this role contributes to sales development by updating clinical account information in Salesforce. This is a temporary, 6-month contract position based in Newmarket, Ontario, offering a hybrid work model. We are looking for an independent, professional, and detail-oriented individual to fill this full-time opportunity.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Data EntryCustomer ServiceSales SupportMicrosoft OfficeSalesforce

Key Responsibilities

Perform scanning, editing, scoring, and reporting of answer documents with high accuracy.
Coordinate packing and destruction or returns of assessment materials.
Meet or exceed goals for scoring service turnaround times.
Provide live support for online administration during scheduled testing windows.
Prepare and load rosters for CCAT 7, CTBS-R.
Communicate technical issues with the Riverside team during testing windows.
Provide Tier 1 technical support for online CCAT/CogAT administration.
Perform quality-control checks on all reprinted scannable answer sheets.
Perform routine calibration of optical scanners and arrange for service calls/maintenance.
Act as the front-line source of general information for Customer Support, Sales Account Managers, and external customers regarding intervention resources.
Update Salesforce with current contact information for Clinical accounts.

Qualifications

Bachelor’s degree or equivalent combination of education and experience.
Ability to operate in a fast-paced environment with evolving project requirements and priorities.
Ability to work independently.
Deadline-oriented with the ability to multitask and prioritize workload effectively.
Comfort with computer systems and quick to learn.
Strong customer service skills and high regard for customer satisfaction.
Good verbal and written communication skills.
Well-organized, with excellent attention to accuracy and details.
Comfortable and adaptable to work peak times and volumes (cyclical).
Independent problem-resolution skills.
Familiarity with Salesforce and Microsoft applications is considered an asset.

Benefits & Perks

Base salary range of $45,000+ per annum, based on experience.
Part of a broader Total Rewards package.
Primarily on-site with some hybrid flexibility, Monday-Friday, standard business hours.
Free parking on-site.
Access to LinkedIn Learning for continuous skill growth.
Mentorship and professional development opportunities.
Comprehensive Employee Assistance Program (EAP) offering confidential support for mental health, financial counselling, and more.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The education sector in Canada is experiencing significant growth, driven by a demand for innovative assessment tools. This role is crucial for supporting that expansion by ensuring the accuracy and efficiency of scoring services for educational assessments. You will be instrumental in managing the scoring process, providing essential technical support, and contributing to sales development initiatives. Your work will directly impact the reliability of assessment data and support the sales team's efforts in reaching educational institutions. Key technical keywords include optical scanning, data integrity, CRM updates, and customer support protocols. This position offers a unique opportunity to gain experience at the intersection of education technology and sales support, contributing to the company's ROI through meticulous service delivery.