Client Service Liaison

Altius Group

Job Overview

Location

Sydney, New South Wales, Australia

Employment Type

Part-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Junior (1-3 years)

Application Deadline

July 3, 2026

About the Company

Executive Health Solutions (EHS), a prominent part of the Altius Group, stands as Australia's premier provider of corporate and executive health programs. The organization partners with businesses nationwide to deliver high-quality health assessments, guided by leading medical professionals. Altius Group's overarching mission is to elevate the wellbeing of individuals, businesses, and communities across Australia. Their vision centers on fostering healthier, safer, and more productive environments. They aim to be the market leader in supporting individuals on their wellbeing journey, offering a comprehensive suite of holistic, evidence-based health advice and therapeutic services. Joining Altius Group means becoming part of a team-oriented culture that champions professional growth and development. The company emphasizes inspiring leadership and offers flexible work arrangements, contributing to a positive and supportive work atmosphere.

Job Description

Executive Health Solutions (EHS), a key division of Altius Group, is at the forefront of delivering exceptional corporate and executive health programs across Australia. We collaborate with organizations nationwide to provide premium health assessments, expertly conducted by some of the country's most distinguished doctors and allied health professionals.

We are actively seeking a dedicated Client Service Liaison to join our esteemed VIP Health Assessment Centre, conveniently located in the Sydney CBD at Martin Place. This is a part-time position offering a dynamic and client-facing experience where no two days are alike. You will be instrumental in managing appointment coordination, ensuring outstanding client care, and overseeing the smooth daily operations of the clinic, providing essential support to our doctors, exercise physiologists, and corporate clientele.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Appointment schedulingClient careClinic administrationMicrosoft Office SuiteExcelBooking systemsDocument management

Key Responsibilities

Coordinate and book appointments for corporate and private clients, meeting daily KPIs.
Provide a professional and welcoming experience for all clients during their clinic visits.
Manage incoming calls, emails, and client inquiries efficiently.
Liaise effectively with doctors, exercise physiologists, and the broader clinic team.
Maintain accurate booking schedules, client records, and medical documentation.
Assist with general clinic administration, stock control, and client-facing areas.

Qualifications

Previous experience in appointment scheduling or reception, preferably within a medical or allied health setting.
Excellent written and verbal communication skills, with the confidence to engage with senior executives.
Strong attention to detail and the ability to manage diverse appointment types.
A proactive and customer-focused approach to work.
Proficiency in using booking systems, Excel, and document management tools.
Availability to work on Tuesdays and Wednesdays, with flexible shift options between 7 am - 3 pm or 9 am - 5 pm (including a 40-minute lunch break).

Benefits & Perks

Be part of a close-knit and supportive team in a small clinic environment.
Receive team-based KPI incentives, including gift cards and bonuses.
Benefit from an annual education allowance for continuous learning and development.
Enjoy a positive and genuinely friendly workplace with regular team activities.
Explore career pathways and growth opportunities within the Altius Group.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The Australian corporate health sector is experiencing significant growth, driven by an increasing focus on employee wellbeing and preventative care. In this dynamic environment, the Client Service Liaison plays a pivotal role in ensuring seamless patient experiences and operational efficiency. Key responsibilities involve managing appointment scheduling, client communication, and administrative support, utilizing systems like EMR (Electronic Medical Records) and CRM (Customer Relationship Management) platforms. This role directly impacts patient satisfaction and clinic throughput, contributing to the organization's reputation and financial performance by optimizing resource allocation and client retention.