CLIENT SERVICE REPRESENTATIVE

Poshnsassy Nigeria

Job Overview

Location

Anthony, Lagos, Nigeria

Salary

NGN 100,000 - 140,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Retail & E-commerce

Experience Level

Entry Level (0-2 years)

Application Deadline

May 27, 2026

About the Company

Poshnsassy Nigeria is a company focused on delivering excellent service within the retail sector. They are committed to supporting their customers throughout their purchasing journey and ensuring a high standard of service delivery. The company offers a range of benefits and opportunities for growth to its employees.

Job Description

We are seeking a proactive and customer-focused Client Service Representative to join our team in Anthony, Lagos.

In this role, you will be instrumental in supporting customers throughout their purchasing journey, ensuring excellent service delivery and a positive experience. You will handle inquiries, process orders efficiently, and address any issues that may arise, contributing directly to customer satisfaction and loyalty.

This is a full-time position with a work schedule from Monday to Saturday, offering a competitive salary and a range of benefits including sales commission, bonuses, and HMO after confirmation.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunicationOrder ProcessingProblem-Solving

Key Responsibilities

Support customers throughout their purchasing journey.
Ensure excellent service delivery.
Process orders efficiently.
Handle customer inquiries and resolve issues.

Qualifications

Strong communication and customer service skills.
Ability to process orders efficiently.
Good coordination and problem-solving skills.
Professional and proactive attitude.

Benefits & Perks

Sales commission
Public holiday allowance
Store bonus
Leave allowance
Half-year profit share
13th-month bonus
HMO (after confirmation)
Annual leave

How to Apply

Send your resume via WhatsApp or email.

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The retail and customer service sector in Lagos is experiencing dynamic growth, driven by increasing consumer demand and evolving market trends. This role is essential for ensuring exceptional customer experiences throughout the purchasing journey. You will be the primary point of contact, addressing inquiries, processing orders efficiently, and resolving issues to maintain high service delivery standards. Your contribution directly impacts customer satisfaction, loyalty, and ultimately, the company's revenue and market reputation.