Call Center Personnel, Commercial
Confidential Employer
Job Overview
Location
Remote
Salary
NGN 300,000 monthly
Employment Type
Full-time
Work Arrangement
Remote
Sector
Customer Service & Support
Experience Level
Mid-level (3-5 years)
Application Deadline
May 24, 2026
Job Description
We are looking for a skilled Call Center Personnel to join our commercial team in Lagos.
This role involves supporting commercial operations, managing client relationships, and driving business growth within a structured call center environment. You will be instrumental in maintaining strong commercial relationships and achieving business targets.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Manage and maintain client accounts and relationships.
- Support business development and sales initiatives.
- Prepare reports, presentations, and commercial documentation.
- Coordinate with internal teams to ensure service delivery excellence.
- Monitor customer satisfaction and operational performance.
- Track KPIs and support revenue growth objectives.
- Maintain accurate business and client records.
Qualifications
- Bachelor's Degree
- Minimum of 3 years’ experience in a call center or commercial role
- Strong communication and presentation skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Proven strong performance in previous roles
- Ability to work in a fast-paced, target-driven environment
- Strong reporting and analytical skills.
How to Apply
Click on the link to apply online.
Join Our Communities
The commercial call center landscape in Lagos is rapidly evolving, with a growing emphasis on client retention and strategic business development. This role demands a blend of exceptional communication, client relationship management, and commercial acumen. Proficiency in CRM systems, sales support strategies, and performance analytics is essential. Your impact will be measured by your ability to drive revenue growth and enhance client satisfaction, directly contributing to the company's bottom line and market position.
Posted Date
May 10, 2026
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