Customer Service (whatapp Messages)

Confidential Employer

Job Overview

Location

Baruwa/Ayobo, Lagos, Nigeria

Salary

NGN 100,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

May 22, 2026

Job Description

We are seeking dedicated Customer Service Representatives to join our team, focusing on managing customer interactions via WhatsApp messages.

This is an on-site role requiring you to be available from 9 am to 5 pm, Monday through Saturday, in the Baruwa/Ayobo area of Lagos, Nigeria.

The ideal candidates will be educated individuals with a strong command of the English language and a keen ability to learn quickly, ensuring efficient and effective customer support.

Immediate start is available for the right candidates.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceWhatsApp MessagingEnglish ProficiencyLearning Agility

Key Responsibilities

Respond to customer messages via WhatsApp
Provide excellent customer service
Learn and adapt to new processes quickly

Qualifications

Educated
Good command of the English language
Smart and able to learn quickly
Reside around Baruwa/Ayobo area, Lagos

How to Apply

DM the provided phone number to apply.

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The customer service landscape in Lagos is rapidly evolving, driven by increased digital adoption and a demand for seamless support. This role is pivotal in managing customer inquiries via WhatsApp, directly impacting customer satisfaction and retention. Key technical skills include proficiency in CRM platforms, effective communication protocols, and data entry accuracy. The impact of this role on business ROI is significant, as excellent customer service fosters loyalty and repeat business, contributing to overall organizational growth.