CONCIERGE (CLIENT EXPERIENCE)

House of TM Soraya

Job Overview

Location

Lagos, Nigeria

Salary

NGN 150,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Hospitality & Tourism

Experience Level

Junior (1-3 years)

Application Deadline

May 16, 2026

About the Company

House of TM Soraya is a distinguished entity focused on providing an exceptional showroom experience. While the specific nature of their luxury brand is not detailed, the emphasis on a 'refined, well-spoken, and customer-focused Concierge' highlights a commitment to high-end client service. The company values strong communication skills, excellent presentation, and prior customer service experience, particularly within interior design or luxury brands. Their urgent need for this role indicates a dynamic and fast-paced environment.

Job Description

House of TM Soraya is actively seeking a refined, well-spoken, and customer-focused Concierge to manage our showroom experience.

This urgent role requires immediate resumption and is ideally suited for candidates residing close to the Admiralty/VI axis in Lagos.

The ideal candidate will possess strong communication skills, a well-presented demeanor, and valuable customer service experience, with a preference for those from interior/luxury brands.

Compensation is ₦150,000 and above, commensurate with experience.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Communication SkillsCustomer ServicePresentation SkillsOrganizationClient Experience

Key Responsibilities

  • Manage the showroom experience
  • Provide exceptional customer service
  • Maintain a high standard of presentation
  • Ensure a welcoming environment for clients

Qualifications

  • Strong communication skills
  • Well-presented and organized
  • Customer service experience (interior/luxury brand is an advantage)
  • Must reside close to Admiralty/VI axis

How to Apply

Send CV to hr@houseoftmsoraya.com

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The luxury retail sector in Lagos, particularly around the Admiralty/VI axis, is experiencing a surge in demand for exceptional client experiences. This Concierge role is crucial for maintaining the high standards expected in premium showrooms, directly impacting client satisfaction and brand loyalty. Essential skills include impeccable communication, a refined presentation, and a deep understanding of customer service within the luxury goods market. Your ability to create a welcoming and seamless experience will significantly contribute to sales conversions and repeat business, enhancing the brand's ROI.

Posted Date

May 2, 2026