CUSTOMER SERVICE REPRESENTATIVE

Confidential Employer

Job Overview

Location

Enugu, Enugu, Nigeria

Salary

NGN 200,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

May 4, 2026

Job Description

We are looking for a dedicated Customer Service Representative to join our team.

In this role, you will be the primary point of contact for our customers, responding to inquiries via phone, email, chat, or in person.

Your responsibilities will include addressing customer concerns, providing information about our products and services, and ensuring a positive customer experience.

We value individuals with strong communication skills and a commitment to excellent service delivery.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunication SkillsInquiry ResponsePhone SupportEmail SupportChat SupportProblem Solving

Key Responsibilities

Ability to respond to customer inquiries via phone, email, chat, or in person

Qualifications

HND / Bachelor’s Degree
Previous experience in customer service is an advantage

How to Apply

Apply: bonsindustrieshq@gmail.com

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The customer service sector in Nigeria is experiencing significant growth, driven by an increasing consumer base and a demand for enhanced support experiences. This Customer Service Representative role is vital for ensuring client satisfaction and fostering loyalty. Key technical skills include CRM software proficiency, effective communication protocols, and problem-solving methodologies. The impact of this role is direct, influencing customer retention and brand reputation through exceptional service delivery.