Customer Experience Representatives
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Job Overview
Location
Lagos Island, Lagos, Nigeria
Salary
NGN 350,000 - 400,000 monthly
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Retail & E-commerce
Experience Level
Junior (1-3 years)
About the Company
Job Description
We are seeking a passionate and driven Customer Experience Representative to join our esteemed high-end fashion house.
In this hybrid role, you will be at the forefront of enhancing our customers' journey, from initial inquiry to post-purchase engagement. Your expertise will be crucial in converting customer interest into valuable sales and cultivating enduring relationships.
This position offers a dynamic work environment where your ability to connect effortlessly across platforms like Instagram, WhatsApp, and our website will be highly valued.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Enhance customer experiences
- Convert inquiries into sales
- Build lasting customer relationships
- Engage effortlessly on Instagram, WhatsApp & our website
- Be proactive, independent, and driven to exceed goals
Qualifications
- Excellent communication skills
- Professionalism
- Experience in fashion sales
- Ability to engage effortlessly on Instagram, WhatsApp & our website
- Proactive, independent, and driven to exceed goals
Benefits & Perks
- Competitive commission on sales
How to Apply
This job has expired
Join Our Communities
In Nigeria's burgeoning fashion sector, customer experience is paramount for brand differentiation and revenue growth. This role demands expertise in CRM, e-commerce platforms, and social media engagement strategies. You will be instrumental in driving sales conversions and fostering customer loyalty, directly impacting the company's return on investment and market position. Your ability to translate customer interactions into actionable insights will be key to scaling the business.
Posted Date
April 19, 2026
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