Customer Experience Representatives

Confidential Employer

Job Overview

Location

Lagos Island, Lagos, Nigeria

Salary

NGN 350,000 - 400,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Retail & E-commerce

Experience Level

Junior (1-3 years)

About the Company

This is a high-end fashion house dedicated to providing exceptional customer experiences. The company operates within the vibrant fashion industry, focusing on building lasting relationships with its clientele. They leverage digital platforms like Instagram and WhatsApp to connect with customers and drive sales, emphasizing a proactive and results-oriented approach to business growth.

Job Description

We are seeking a passionate and driven Customer Experience Representative to join our esteemed high-end fashion house.

In this hybrid role, you will be at the forefront of enhancing our customers' journey, from initial inquiry to post-purchase engagement. Your expertise will be crucial in converting customer interest into valuable sales and cultivating enduring relationships.

This position offers a dynamic work environment where your ability to connect effortlessly across platforms like Instagram, WhatsApp, and our website will be highly valued.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceSalesCommunicationProfessionalismInstagram EngagementWhatsApp EngagementWebsite EngagementProactiveIndependentGoal-Oriented

Key Responsibilities

  • Enhance customer experiences
  • Convert inquiries into sales
  • Build lasting customer relationships
  • Engage effortlessly on Instagram, WhatsApp & our website
  • Be proactive, independent, and driven to exceed goals

Qualifications

  • Excellent communication skills
  • Professionalism
  • Experience in fashion sales
  • Ability to engage effortlessly on Instagram, WhatsApp & our website
  • Proactive, independent, and driven to exceed goals

Benefits & Perks

  • Competitive commission on sales

How to Apply

This job has expired

In Nigeria's burgeoning fashion sector, customer experience is paramount for brand differentiation and revenue growth. This role demands expertise in CRM, e-commerce platforms, and social media engagement strategies. You will be instrumental in driving sales conversions and fostering customer loyalty, directly impacting the company's return on investment and market position. Your ability to translate customer interactions into actionable insights will be key to scaling the business.

Posted Date

April 19, 2026