Customer Service Officer
Job Overview
Location
Lekki, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
On-site
Sector
Customer Service & Support
Experience Level
Junior (1-3 years)
Application Deadline
February 26, 2026
About the Company
Mopheth Group is a prominent organization dedicated to delivering high-quality products and services. While specific details about their industry are not provided, their focus on customer service suggests a commitment to client satisfaction and operational excellence.
The company operates with a professional ethos, valuing individuals who can contribute positively to the customer experience. Their presence in Lekki indicates a strategic location within a vibrant commercial hub.
Job Description
Mopheth Group is seeking a proactive and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be instrumental in providing outstanding support to our clientele, ensuring their needs are met with efficiency and professionalism.
Your primary responsibilities will include managing customer inquiries, resolving issues promptly, and maintaining a high standard of service. This position offers a fantastic opportunity to develop your skills in a supportive and fast-paced retail environment.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Serve as the primary point of contact for customer inquiries and concerns.
- Resolve customer issues effectively and efficiently, ensuring customer satisfaction.
- Provide information about products and services.
- Maintain accurate customer records.
- Collaborate with internal teams to address customer needs.
- Contribute to a positive and professional customer experience.
Qualifications
- OND, HND, or BSc. Degree in any discipline.
- 1-2 years of experience in customer service or retail.
- Strong communication and interpersonal abilities.
- Capacity to multitask in a fast-paced setting.
- A customer-focused mindset with a professional and patient demeanor.
- Basic computer literacy; POS experience is a plus.
Benefits & Perks
- Opportunity to work with a reputable group.
- Development of customer service and communication skills.
- Exposure to a dynamic retail environment.
How to Apply
Send your CV to hrbp@mophethgroup.com using the Job Title as the subject of the email.
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Posted Date
February 11, 2026
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