HR Manager

Confidential Employer

Job Overview

Location

Lekki, Lagos, Nigeria

Salary

NGN 400,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Human Resources & Recruitment

Experience Level

Mid-level (3-5 years)

Application Deadline

May 6, 2026

Job Description

We are seeking an experienced HR Manager to oversee internal HR processes and provide operational support within our organization, located in Lekki, Lagos.

In this pivotal role, you will serve as the primary contact and advisor for assigned hospitality clients, ensuring smooth client operations through routine site visits. Your responsibilities will encompass managing the end-to-end recruitment cycle, addressing staff grievances, and handling disciplinary matters.

You will also be tasked with tracking staff performance, identifying training needs, and preparing comprehensive reports on staffing and HR activities for management. A strong background in HR, particularly within the service industry, is essential for success in this position.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Human Resources ManagementInternal HR ProcessesOperational SupportClient RelationsRecruitmentStaff GrievancesDisciplinary MattersPerformance TrackingTraining Needs AnalysisHR ReportingCIPMCIPDSHRM

Key Responsibilities

Manage internal HR processes and provide operational support
Serve as primary contact and advisor for assigned hospitality clients
Conduct routine site visits to ensure smooth client operations
Manage end-to-end recruitment, staff grievances, and disciplinary matters
Track staff performance and identify training needs
Prepare reports on staffing and HR activities for management

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field
4-5 years of HR experience, preferably in hospitality or service industries
Professional HR certification is mandatory (CIPM, CIPD, SHRM, or equivalent)
Strong knowledge of recruitment and employee relations
Ability to balance in-house tasks with client-facing site visits

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In Nigeria's rapidly expanding service sector, particularly hospitality, effective HR management is crucial for operational excellence and client satisfaction. This role demands strategic leadership in internal HR processes and client-facing support. Expertise in end-to-end recruitment, employee relations, performance management, and HR reporting is vital. The impact of this position is significant, influencing staff performance, client retention, and overall organizational efficiency, thereby driving business growth and maintaining high service standards.