Production Support Technician - Bangalore
Keywords Studios
Job Overview
Location
Bengaluru, Karnataka, India
Employment Type
Full-time
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Entry Level (0-2 years)
Application Deadline
June 18, 2026
About the Company
Keywords Studios is a global leader in providing comprehensive technical and creative services to the video games industry. Established in 1998, the company has grown to encompass over 70 studios worldwide, employing more than 12,000 professionals across 26 countries.
Their extensive service offerings include graphic art asset production, game development, audio services, testing, localization, and customer support. Keywords Studios collaborates with many of the world's leading video game developers and publishers, contributing to numerous best-selling titles.
The company emphasizes a culture of passion, talent, and commitment, fostering diversity and uniqueness among its employees. They encourage a "can-do" attitude, embrace flexibility, and promote continuous learning and growth through experience and new challenges, embodying the spirit of being a "Keywordian".
Job Description
Join Keywords Studios, a global leader in the video game industry, as a Production Support Technician in our Bangalore location. This is an excellent opportunity for individuals with a foundational understanding of IT systems to contribute to a dynamic and growing team.
In this role, you will be instrumental in setting up and maintaining workstations, managing hardware inventory, and ensuring the smooth deployment of builds, firmware, and operating system images. You will also be responsible for diagnosing and resolving equipment issues, providing essential technical support, and contributing to the continuous improvement of departmental processes.
This position requires a proactive approach to problem-solving, a strong willingness to learn new technologies, and the ability to work effectively within a team environment. If you are eager to kickstart your career in IT support within the exciting world of game development, we encourage you to apply.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Set up workstations and connect/set up hardware.
- Maintain an accurate inventory sheet.
- Keep the operation floor and storage room organized.
- Diagnose and repair broken equipment.
- Perform initial hardware setup.
- Deploy and update builds, firmware, OS, and images to various platforms.
- Assist with floor planning and hardware/device allocation.
- Provide technical support and troubleshooting expertise.
- Adhere to all established departmental processes.
- Write and maintain technical documents.
- Initiate research projects to expand departmental knowledge.
Qualifications
- Entry-level position; candidates with 0-6 months of experience are encouraged to apply.
- Basic to Intermediate PC/Windows Installation and Troubleshooting skills.
- Basic to intermediate networking knowledge.
- Basic understanding of build installation and troubleshooting on Windows and Mobile.
- Willingness to learn platforms beyond PC.
- Ability and aptitude to learn.
- Ability to analyze problems and implement solutions.
- Ability to multi-task and work effectively under pressure.
- Ability to work independently and monitor workload.
- Ability to meet strict deadlines.
- Flexibility in work hours, including evenings, nights, and weekends.
- Strong organizational skills and ability to prioritize tasks.
- Must possess a 'can-do' attitude.
- Strong self-motivation, reliability, and flexibility.
- Compliance with security and confidentiality policies.
Benefits & Perks
- Mediclaim cover for self and family.
- Lunch/Dinner provided at subsidized rates.
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
The Indian IT sector is experiencing robust growth, driven by increasing demand for specialized technical support services. This role is pivotal in ensuring the seamless operation of production environments, directly impacting project timelines and client satisfaction. Key technical areas include PC/Windows installation and troubleshooting, fundamental networking concepts, and build deployment across various platforms. Your contribution will be crucial in maintaining operational efficiency and supporting the company's expansion in the gaming services industry, thereby enhancing overall business ROI.
Posted Date
June 4, 2026
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