IT Administrative Analyst ( Educational Institute Experience)
Eram Talent
Job Overview
Location
Thuwal, Makkah Province, Saudi Arabia
Employment Type
CONTRACTOR
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Senior (5-8 years)
Application Deadline
July 7, 2026
About the Company
E-Talent, a division of ERAM Group, is a dedicated Talent Acquisition Company committed to delivering outstanding recruitment solutions. With extensive hands-on experience and a global reach, E-Talent effectively meets the needs of clients by sourcing High Potential Professionals with sophisticated skills across various industries.
These industries include Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care. The company prides itself on its ability to connect businesses with top-tier talent, ensuring operational excellence and strategic growth for its clients.
Job Description
Eram Talent is seeking a proactive and detail-oriented IT Administrative Analyst to join an educational institution. This role is pivotal in ensuring the smooth day-to-day administration, reliability, and continuity of the institute's digital systems, user devices, and classroom technology.
Reporting to the Operations Manager, you will be responsible for managing IT systems, providing essential end-user support, maintaining digital platforms, and coordinating hardware and audio-visual technologies. Your efforts will ensure operational readiness across the school environment, contributing to the efficient delivery of academic and administrative activities.
The ideal candidate will possess hands-on experience in IT systems support, device management, and digital operations, with a strong preference for prior experience within an educational setting.
Required Skills
Key Responsibilities
- Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms.
- Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies.
- Monitor system performance, troubleshoot technical issues, and escalate incidents when required.
- Configure, deploy, maintain, and support school-owned devices, including laptops, iPads, and shared peripherals.
- Coordinate device inventory, repairs, warranties, replacements, and lifecycle management.
- Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment.
- Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies.
- Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration.
- Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities.
- Coordinate with external vendors for hardware, software, and AV support services.
- Support continuity planning, system security, and incident response in accordance with organisational policies.
- Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements.
- Assist with reporting, operational coordination, and technology-related projects across the organisation.
- Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies.
Qualifications
- Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum 7 Years of Experience in IT support, systems administration, or digital operations.
- Hands-on experience supporting laptops, iPads, and end-user devices.
- Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms.
- Experience supporting audio-visual equipment and classroom technology is an advantage.
- Strong organisational, documentation, and problem-solving skills.
- Excellent communication and interpersonal skills with the ability to support non-technical users.
- Previous experience in an educational or school environment is preferred.
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
<p>The education sector is rapidly integrating advanced digital systems to enhance learning and operational efficiency. This role is crucial for maintaining the backbone of these systems, focusing on reliability and continuity. Key technical keywords include Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and device lifecycle management. The IT Administrative Analyst will directly impact the school's operational ROI by ensuring seamless technology integration and user support, contributing to a stable and productive academic environment.</p>
Posted Date
June 23, 2026
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