Senior IT Support Specialist - Google Experience
Mirai Arabian International Company Limited
Job Overview
Location
Riyadh, Riyadh Province, Saudi Arabia
Employment Type
Full-time
Work Arrangement
On-site
Sector
Information Technology & Software
Experience Level
Senior (5-8 years)
Application Deadline
July 7, 2026
About the Company
Mirai, a subsidiary of the global interactive entertainment company Scopely, is a burgeoning video game developer based in Riyadh, Saudi Arabia. The company is dedicated to bringing beloved, industry-defining games to life, leveraging a world-class team of talent with deep expertise in games and technology.
As part of Scopely, Mirai benefits from a company renowned for creating long-lasting game experiences, including popular titles like "MONOPOLY GO!" and "Star Trek™ Fleet Command." Scopely has been recognized for its innovation and operates globally across numerous markets. Mirai's acquisition by Savvy Games Group in July 2023 further solidifies its position, aligning with Savvy's mission to drive the growth of the global games and esports industry.
Job Description
Mirai Arabian International Company Limited is seeking a highly skilled Senior IT Support Specialist to spearhead our IT operations and endpoint management initiatives.
In this pivotal role, you will be responsible for the comprehensive management, enhancement, and scaling of our device management systems, essential collaboration tools, and core IT infrastructure. Your expertise will be crucial in ensuring our technological environment is robust, secure, and efficient.
This position offers a unique opportunity to take ownership of critical IT systems, drive improvements, and contribute significantly to the operational success of a forward-thinking company.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Administer and support Google Workspace at an advanced level, including user lifecycle management, security settings, and organizational policies
- Manage and optimize Slack administration, including workspace configuration, integrations, permissions, and user management
- Support and troubleshoot network-related issues, with an intermediate understanding of networking concepts (LAN/WAN, VPNs, firewalls, DNS, DHCP)
- Roll out, manage, and maintain an endpoint management / RMM solution (e.g., Ninja, Jamf, or similar)
- Oversee patch management, OS updates, and software deployments across company devices
- Lead or support the implementation of a scalable endpoint management strategy for laptops and other endpoints
- Ensure systems are secure, up to date, and aligned with IT best practices
- Provide escalation-level support and guidance for complex IT issues
- Document processes, configurations, and standards to improve operational efficiency
Qualifications
- 3–5 years of hands-on IT experience, ideally in a growing or dynamic environment.
- Strong experience administering Google Workspace.
- Strong experience administering Slack.
- Working/intermediate knowledge of networking fundamentals.
- Proven experience rolling out or managing an RMM or endpoint management solution (e.g., Ninja, Jamf, Intune, or similar).
- Experience managing patching, updates, and device compliance across multiple machines.
- Prior experience working at a Managed Service Provider (MSP) is highly preferred.
- Experience supporting both macOS and Windows environments (Nice to Have)
- Familiarity with security best practices for endpoint and identity management (Nice to Have)
- Experience supporting remote or hybrid teams (Nice to Have)
- A self-starter who can take ownership and drive IT initiatives forward
- Someone comfortable working independently while collaborating with cross-functional teams
- A problem-solver who balances technical depth with practical solutions
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
The IT sector in Saudi Arabia is experiencing rapid expansion, driven by digital transformation initiatives. This role is crucial for managing and scaling critical IT operations, including endpoint management and collaboration tools. Key technical keywords include Google Workspace administration, Slack integration, network fundamentals, and RMM solutions. The impact of this position on business ROI is significant, as it ensures operational efficiency and supports the growth of a dynamic technology company.
Posted Date
June 23, 2026
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