IT Support Specialist

ListWithFreedom Inc.

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Information Technology & Software

Experience Level

Junior (1-3 years)

Application Deadline

July 5, 2026

About the Company

ListWithFreedom Inc. is at the forefront of revolutionizing the real estate market. The company offers an intuitive platform designed to empower homeowners, enabling them to list and sell their properties independently. This innovative approach significantly reduces the substantial fees typically associated with traditional broker and agent services. Our mission is to provide users with complete control over the home selling process. We achieve this through the strategic integration of cutting-edge technology and a commitment to delivering exceptional customer service. ListWithFreedom Inc. is dedicated to transforming the real estate landscape by making property transactions more accessible and cost-effective for everyone.

Job Description

ListWithFreedom Inc. is revolutionizing the real estate market by providing an easy-to-use platform that empowers homeowners to list and sell their properties independently, saving them thousands of dollars typically spent on broker and agent fees.

We are dedicated to giving our users complete control over the home selling process through innovative technology and exceptional service. We are currently seeking a skilled IT Support Specialist to join our dynamic team.

This role is critical in ensuring smooth and efficient IT operations within the company, supporting both hardware and software needs, and enhancing overall productivity. The ideal candidate will be passionate about technology, possess excellent problem-solving skills, and be eager to provide top-notch support in a fast-paced environment.

If you want to be part of a forward-thinking company that is changing how homes are sold while advancing your career in IT support, ListWithFreedom Inc. invites you to apply and become a valued member of our team.

Required Skills

Hardware TroubleshootingSoftware InstallationNetwork ConfigurationIT SecurityData BackupWindows OSMac OSTechnical SupportProblem-SolvingCommunication

Key Responsibilities

Provide first-level technical support to company employees for hardware, software, and network-related issues.
Diagnose and troubleshoot technical problems and determine appropriate solutions.
Install, configure, and maintain computer systems and software applications.
Manage and monitor company IT infrastructure including servers, networks, and workstations.
Assist in maintaining data security and backup systems to protect company information.
Document internal procedures, prepare user guides, and train employees on new technologies.
Collaborate with other IT team members to plan and implement system upgrades and enhancements.
Respond promptly to support requests and ensure timely resolution to minimize downtime.

Qualifications

Proven experience as an IT Support Specialist or in a similar technical support role.
Strong knowledge of computer hardware, software, and networking concepts.
Experience with Windows and Mac operating systems.
Familiarity with IT security practices and data backup procedures.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills to effectively assist users with varying technical expertise.
Ability to work independently as well as part of a team in a fast-paced environment.
Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

Benefits & Perks

Private Health Insurance
Pension Plan
Paid Time Off
Work From Home
Performance Bonus

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The real estate technology sector is experiencing rapid expansion, driven by platforms that streamline property transactions for homeowners. This role is pivotal in supporting the digital infrastructure that underpins this innovation. Key technical areas include network administration, cloud-based system support, and cybersecurity protocols. The IT Support Specialist will directly impact operational efficiency and user satisfaction, contributing to the company's growth trajectory and market leadership. Expertise in troubleshooting complex technical issues and implementing robust IT solutions is essential for driving business value and scaling support operations effectively.