D365 and AI Pre Sales Specialist

Phoenix Software is a leading provider of digital transformation solutions, dedicated to empowering organizations within the UK public sector. They specialize in enabling innovation through cutting-edge cloud and hybrid infrastructures, data analytics, artificial intelligence, robust security measures, and advanced collaboration technologies.

The company's mission is to be the UK's foremost IT solution and managed service provider. At the core of Phoenix Software's philosophy is the recognition that their people are their greatest asset. They are committed to fostering an environment that provides the necessary encouragement, support, and skill development to help employees achieve their full potential.

Phoenix Software is at the forefront of enabling digital transformation across the UK public sector. We empower organizations to innovate by leveraging advanced cloud and hybrid infrastructures, data analytics, artificial intelligence, robust security, and collaborative technologies.

We are currently seeking a dynamic Solutions Specialist focused on Microsoft Dynamics 365, CRM, and AI. This role is crucial for driving engagement and revenue by supporting our sales teams in delivering cutting-edge solutions. You will be instrumental in identifying opportunities, qualifying leads, and clearly communicating the value of Microsoft's business applications and AI-driven transformation to our clients.

Key responsibilities include presenting the capabilities of Microsoft Dynamics 365, CRM, and AI solutions, identifying and supporting opportunity qualification, and contributing to product awareness training for the sales team. You will actively participate in the full sales cycle, assist in preparing proposals and presentations, and attend customer meetings to support scoping and progression. Additionally, you will act as a liaison between technical and functional teams, deliver whiteboarding sessions and product demonstrations, and support customer adoption post-sale.

We are looking for candidates with experience in a Microsoft-focused sales, pre-sales, or solutions role, possessing a strong awareness of Microsoft Dynamics 365, CRM, and AI capabilities. A solid understanding of the wider Microsoft ecosystem, including M365 and Azure AI solutions, is essential. The ability to deliver compelling demonstrations and presentations, coupled with strong relationship-building and communication skills, is vital. While not a developer role, an understanding of customer challenges and solution discussions is required. An organized approach and a collaborative mindset are key to success in this hybrid and remote position.

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