Account Representative- Western Region

Gear Up Sports

About the Company

Job Description

Required Skills

Key Responsibilities

• Proactively engage and plan with customers 3-6 months in advance of product in-hand date
• Anticipate & determine customer needs and problem solve to ensure customer satisfaction and retention
• Develop a customer focused directed selling assortment prior to planning sessions with customers for the upcoming season
• Build and maintain strong relationships with key decision-makers by fully understanding their needs and customizing solutions that align with their objectives.
• Conduct in-person meetings (individual meetings with potential customers, trade shows, industry tournaments/events).
• Grow and service existing accounts while simultaneously prospecting and onboarding new customers.
• Accountable for monthly forecast accuracy of sales orders by customer
• Manage on-boarding of new customers and all steps of the sales and ordering process (inclusive of art proofs, product selection, order processes, follow-up post-delivery, etc.)
• Meet monthly and annual sales order goals
• Analyze reporting and use data to inform decision making
• Prioritize, plan and manage time to complete all selling responsibilities in a timely and accurate manner
• Manage sales data in CRM system
• Effectively communicate and present our value proposition at all points in the Customer Journey
• Manage competing priorities while always providing an unmatched level of customer service
• Sell our brands and educate customers on our product offerings and services
• Identify and present new ideas for growth opportunities and market expansion
• Provide consistent, concise, accurate and timely communication to all internal and external parties about your customers
• Work with Production/Art teams to create the customer’s vision of their apparel assortment / webstore
• Learn and become adept at using all company and brand systems and processes
• Hands-on building of customer webstores with seasonal apparel selections
• Work with Customer Service to quickly address customer issues
• Travel to events and tradeshows, as needed (generally less than 20%)

Qualifications

• Bachelor’s degree in business or related field
• 2-3 years of prior B2B/B2C sales experience.
• Strong business acumen (sales, revenue, pricing, forecasting, margin, etc)
• Proven track record of achieving targets/goals/quotas
• Athletic or apparel industry experience a plus.
• Self-starters who are highly motivated, goal-oriented, hardworking and passionate about team sports
• Ability to work independently and as part of a high performing team
• Ability to build and cultivate long-standing customer relationships
• Experience with lead generation techniques and marketing automation software desired
• Possess the ability to create connections with others via all mediums – electronic and in-person
• Ability to multi-task and manage competing priorities
• Operate with the highest level of conduct, integrity and confidentiality
• Willingness, aptitude and initiative to learn about products, brands, processes, systems and marketplace
• Proficient in Microsoft Office software suite
• Proficient working in CRM systems required, experience with Hubspot a plus
• Highly effective oral and written communication skills
• Ability to work a flexible schedule to meet needs of customers and the business inclusive of evenings and weekends
• Prolonged periods sitting at a desk and working on a computer.
• Viewing computer monitors for extended periods.
• Talking, listening, and typing for extended periods
• Ability to travel

Benefits & Perks

• Paid Time Off (PTO) – 2 weeks (80 hours) per year for full time, accrued at the rate of .042 hours per one hour worked.
• Paid Holidays – New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas
• Healthcare Benefits – Effective the first of the month following the date of hire: Health/Vision/Dental insurance through Regence BlueCross BlueShield
• Life, Disability & Accident Insurance through MetLife – effective 1st of the month following date of hire: Group Term Life insurance – company paid, Long Term Disability insurance – company paid, Voluntary additional life insurance - for self & dependents, Voluntary Accident Insurance - for self & dependents
• Flexible Spending Account Plan – allowing pre-tax savings for Health and Dependent Care Expenses
• Health Savings Account - allowing pre-tax savings for Health expenses
• Employee Assistance Plan (EAP) – plan provided through Canopy
• 401(k) Plan – participation after three months of employment with employer-matching contribution

How to Apply

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Posted Date

June 9, 2026