STRATEGIC ACCOUNT MANAGER

DIGITEC ICT LIMITED

This job listing has expired

Find similar jobs instead:

Chef d'équipe / Team Leader - Technical Account Manager

Genetec

Account Management Lead

HR SOL Consulting

Head of Account Management

HR SOL Consulting

Key Account Manager

Doroki

Account Representative / Account Manager / Project Manager

City Wide Facility Solutions

Facility Solutions Manager, full time

City Wide Facility Solutions

Facility Solutions Manager, full time

City Wide Facility Solutions

Account Manager

Huzzle

Job Overview

Location

Papua New Guinea

Employment Type

Full-time

Work Arrangement

On-site

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

About the Company

DIGITEC ICT LIMITED is a forward-thinking company specializing in innovative ICT solutions. They focus on cloud, networking, and cybersecurity portfolios, aiming to empower businesses through cutting-edge technology and strategic partnerships. DIGITEC is committed to delivering high-integrity CRM and ensuring client success through expert management of contract lifecycles and proactive mitigation of churn.

Job Description

DIGITEC ICT LIMITED is seeking a dynamic Strategic Account Manager to oversee contract lifecycles and cultivate key ICT partnerships. This role is crucial for protecting recurring revenue and driving expansion opportunities across our cloud, networking, and cybersecurity offerings.

In this position, you will be responsible for leading end-to-end renewals for Cloud, Cyber, and Managed Services. You will transform routine renewals into strategic upsell and expansion opportunities, ensuring your technical teams are aligned with client goals for elite delivery. A key aspect of the role involves proactively mitigating churn risks and delivering high-accuracy revenue forecasts, alongside driving contract closures and maintaining a high-integrity CRM.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

CRMAccount ManagementSalesCloudNetworkingCybersecurityContract ManagementBusiness DevelopmentRelationship ManagementData Analysis

Key Responsibilities

Lead end-to-end renewals for Cloud, Cyber, and Managed Services.
Transform routine renewals into strategic upsell and expansion opportunities.
Sync technical teams with client goals to ensure elite delivery.
Proactively mitigate churn risks and deliver high-accuracy revenue forecasts.
Drive contract closures and maintain a high-integrity CRM.

Qualifications

2-5 years in ICT or Managed Services, with a legacy of securing retention and cultivating organic growth.
Intellectual agility to rapidly command complex Cloud, Networking, and Cybersecurity service models.
Exceptional at navigating intricate stakeholder ecosystems and translating technical value into high-stakes closures.
Meticulous CRM discipline, viewing data accuracy as the foundation of your strategic success.
Candidates without direct ICT experience will still be considered if they bring strong customer management, business development or relationship management capabilities along with a high drive to learn and excel in the ICT industry.

How to Apply

This job has expired

Join Our Communities

Join WhatsApp Channel Join Telegram Group

This role is pivotal in managing key ICT partnerships, ensuring sustained revenue growth, and expanding business opportunities within cloud, networking, and cybersecurity sectors. You will be responsible for the entire contract lifecycle, from renewals to strategic upsells, while ensuring client satisfaction and mitigating churn.