Key Account Manager

Doroki

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Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Sales & Marketing

Experience Level

Senior (5-8 years)

About the Company

Doroki is a forward-thinking collaborative commerce product designed to empower and digitize Small and Medium Enterprises (SMEs) across Nigeria. Our mission is to bridge the gap between traditional business practices and the digital economy, providing SMEs with the tools and platforms they need to thrive. We are committed to fostering growth and efficiency within the SME sector through innovative technological solutions. As a key player in the Trade and Commerce sector, Doroki aims to revolutionize how businesses operate, connect, and expand their reach in an increasingly digital marketplace.

Job Description

We are seeking a highly motivated and experienced Key Account Manager to join our dynamic sales team at Doroki.

In this critical role, you will be responsible for nurturing and expanding relationships with our most valuable enterprise clients, driving significant revenue growth and ensuring client satisfaction.

You will develop and execute strategic account plans, identify new business opportunities within existing accounts, and collaborate with internal teams to deliver exceptional value and tailored solutions.

This position offers a unique opportunity to make a substantial impact on our business and contribute to the success of SMEs across Nigeria.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

B2B SalesEnterprise SalesAccount ManagementClient Relationship ManagementSales Management

Key Responsibilities

Develop and maintain strong, long-lasting relationships with key enterprise clients.
Identify and pursue new business opportunities within existing accounts to drive revenue growth.
Create and implement strategic account plans to meet and exceed sales targets.
Collaborate with cross-functional teams (e.g., product, support) to ensure client needs are met.
Act as the primary point of contact for assigned key accounts, addressing concerns and providing solutions.
Monitor market trends and competitor activities to identify potential risks and opportunities.
Prepare and deliver regular reports on account status, sales performance, and client feedback.

Qualifications

Minimum of 5-7 years of proven experience in B2B/Enterprise sales.
Demonstrated success in managing and growing key client accounts.
Strong understanding of sales principles and customer relationship management.
Excellent communication, negotiation, and interpersonal skills.
Ability to develop and execute strategic account plans.
Proficiency in CRM software (e.g., Salesforce) is highly desirable.
Bachelor's degree in Business Administration, Marketing, or a related field.

How to Apply

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In Nigeria's rapidly evolving Trade and Commerce sector, the demand for strategic client relationship management is paramount. This role is pivotal in driving revenue growth and fostering long-term partnerships with key enterprise clients. You will leverage advanced CRM strategies, negotiation tactics, and a deep understanding of B2B sales cycles to achieve ambitious targets. Your impact will directly influence Doroki's market penetration and client retention, contributing significantly to the company's overall business ROI and scaling objectives.