Client Services Project Coordinator

Resource Innovations

About the Company

Job Description

Required Skills

Key Responsibilities

• Process rebate applications and related documentation in accordance with program guidelines and established service level agreements.
• Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases.
• Coordinate project activities, deliverables, timelines, and documentation to support successful program execution.
• Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements.
• Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements.
• Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps.
• Support program launches, system updates, and operational changes through testing, validation, and process documentation.
• Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience.
• Maintain accurate records and audit documentation in accordance with program and client requirements.
• Assist with special projects, operational initiatives, and administrative tasks as needed.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of experience in data entry, project coordination, program administration, operations support, or a related field.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Experience working with databases, CRM systems, or other data management platforms preferred.
• Ability to analyze information, identify discrepancies, and resolve issues efficiently.
• Strong written and verbal communication skills.
• Ability to work independently as well as collaboratively within a team environment.
• Experience in rebate processing, energy efficiency programs, utilities, or other regulated program environments is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Benefits & Perks

• Three weeks of paid vacation annually
• Paid holidays
• 401(k) retirement plan with employer match
• Medical, dental, and vision coverage
• Parental leave
• Employee assistance program
• Commuter benefits
• Additional supplemental offerings

How to Apply

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Posted Date

June 18, 2026