Billing Officer

efm Logistics is a prominent leader in the Australian and New Zealand logistics landscape, distinguished as the largest 4PL provider in the region. They specialize in designing, building, managing, and delivering integrated, optimized supply chain solutions that go beyond simple goods transportation.

As an independent service provider, efm leverages a unified technology platform and dedicated account management teams to create bespoke transport and warehousing solutions. Their strength lies in their extensive network of over 200 industry experts, cutting-edge technology, and a commitment to innovation, setting them apart from competitors.

The company fosters a culture that values its people and their promise to deliver an unparalleled logistics experience. They are dedicated to professional development, offering regular training to enhance skills and career progression. efm also emphasizes a dynamic and empowering work environment where employees are encouraged to challenge themselves and each other.

efm Logistics is seeking a detail-oriented Billing Officer to join their team in Moorabbin, Australia. This role is integral to ensuring the accuracy and efficiency of the company's financial operations within the thriving Australian logistics sector.

In this position, you will be responsible for the precise validation and reconciliation of carrier invoices against contractual agreements. You will manage significant customer portfolios, ensuring all charges are accurate and processed in a timely manner. Key duties include lodging claims with carriers, verifying the completeness and accuracy of all processed invoices, and proactively resolving any discrepancies with internal and external stakeholders.

The ideal candidate will possess intermediate to advanced MS Office skills, particularly in Excel, and demonstrate a strong ability to analyze and critically think through complex issues. Excellent problem-solving and communication skills are essential, alongside a solid mathematical aptitude. While prior billing experience is advantageous, it is not strictly required.

efm Logistics offers a dynamic work environment with a strong emphasis on professional development and career progression. Employees benefit from a competitive salary and bonus scheme, a modern office space, free parking, and opportunities to engage in team-building activities and support charitable causes.

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