Business Analyst
Red Energy
Job Overview
Location
Richmond, Victoria, Australia
Employment Type
CONTRACTOR
Work Arrangement
Hybrid
Sector
Energy & Utilities
Experience Level
Senior (5-8 years)
Application Deadline
June 24, 2026
About the Company
Red Energy is a leading Australian energy provider, distinguished by its commitment to delivering award-winning customer service. Proudly 100% Australian-owned, the company serves over 1.5 million customers nationwide.
Their dedication to customer satisfaction has been recognized with 14 consecutive Canstar Blue Awards for best overall customer satisfaction among Victorian electricity providers, a testament to their customer-centric approach.
Red Energy operates within a dynamic and competitive market, emphasizing strong values and a commitment to treating employees with the same decency they extend to their customers. They foster a diverse and supportive team environment where employees can thrive and showcase their talents.
Job Description
Red Energy is seeking a skilled Business Analyst to join their Technology and Development team for a 12-month fixed-term contract. This role requires a blend of technical acumen, strong interpersonal skills, and a deep understanding of business processes.
You will be responsible for gathering business requirements, writing functional specifications, and consulting with various business units to drive development and system enhancements. The ideal candidate is a proactive self-starter, capable of managing pressure and making sound decisions that align with commercial objectives, all while ensuring an outstanding stakeholder experience.
This position is based in the iconic Bryant & May Building in Cremorne, Melbourne, offering a hybrid work arrangement with 3 days in the office and 2 days remote. You will be working in a dynamic, fast-paced environment where adaptability and the ability to manage changing priorities are essential.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Gather business requirements and write functional specifications for developments and system enhancements.
- Consult with relevant parts of the business to ensure alignment with objectives.
- Manage and maintain strong stakeholder relationships.
- Demonstrate resilience and maintain composure under pressure.
- Make decisions that are beneficial for the overall business, considering commercial objectives.
- Provide an outstanding stakeholder experience.
- Adapt to a dynamic and fast-paced environment with frequently changing priorities.
- Deliver major business solutions, including application testing and implementation.
- Contribute to continuous improvement in process design.
- Utilize SQL for independent data collection and analysis.
- Collaborate effectively using tools such as Google Workspace and Atlassian products.
Qualifications
- 5+ years of experience as a Business Analyst.
- Preference for experience in the retail energy sector.
- Proven ability to deliver major business solutions, including application testing and implementation.
- Highly developed stakeholder management skills and proven resilience.
- Demonstrated commitment to continuous improvement in process design.
- Experience in delivering business solutions using both Agile and Waterfall methodologies.
- Strong proficiency in SQL for independent data collection and analysis.
- Familiarity with collaborative tools, including Google Workspace (Docs, Sheets, Slides) and Atlassian products (Confluence, JIRA).
Benefits & Perks
- Competitive employee rates for Red Energy electricity & gas bills.
- Potential to earn a KPI-based bonus on top of yearly salary.
- Option to purchase an additional 4 weeks of annual leave (up to 8 weeks per year).
- Ongoing support, development, and career opportunities.
- Integral role in a unique business.
- Opportunities for growth, development, and stretching capabilities.
- A values-led business environment.
- Thrive in a diverse and supportive team.
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
Australia's energy sector is experiencing significant transformation, driven by increasing demand and a focus on customer satisfaction. This role is pivotal in navigating these changes, requiring a Business Analyst with a robust understanding of IT systems and a knack for translating complex business needs into actionable technical specifications. You will be instrumental in driving process improvements and enhancing customer experience, directly impacting the company's return on investment and market position. Your ability to analyze data, manage stakeholders, and implement solutions will be key to achieving organizational growth and maintaining a competitive edge in this dynamic industry.
Posted Date
June 10, 2026
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