Senior Business Analyst - Health Insurance (Fully Remote)

CoverGo

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Information Technology & Software

Experience Level

Senior (5-8 years)

Application Deadline

June 24, 2026

About the Company

CoverGo is a pioneering force in the insurtech industry, dedicated to making insurance 100% digital and accessible to everyone. As a leading global no-code insurance platform, CoverGo serves health, life, and P&C insurers, MGAs, brokers, and bancassurance providers.

The company has achieved significant recognition, including being named Insurtech of the Year in Asia and receiving other global accolades. CoverGo collaborates with major enterprise clients such as AXA, Bupa, MSIG, and Bank of China Group Insurance. The organization fosters an international and diverse team of over 120 professionals from 30 nationalities, with many team members working remotely worldwide.

Fully funded and backed by reputable VC funds and strategic investors, CoverGo boasts a global presence across Asia, EMEA, and the Americas. The company has experienced remarkable growth, with annualized revenue increasing over 30x since January 2021. CoverGo is committed to creating a workplace that employees love, believing that diversity of thought and perspective is key to building a culture that serves diverse communities.

Job Description

We are seeking a highly skilled Senior Business Analyst to join our dynamic team at CoverGo, a leader in the insurtech market. This is a fully remote position, offering you the flexibility to work from anywhere.

At CoverGo, our mission is to revolutionize the insurance industry by making it 100% digital and accessible to everyone. You will play a pivotal role in achieving this mission by working on cutting-edge technology that is transforming the insurtech landscape.

As a Senior Business Analyst, you will collaborate closely with clients and technical teams to identify business challenges and devise effective analytical solutions. You will be responsible for planning and designing business processes and system modifications, making recommendations to enhance business activities, and meticulously gathering and documenting complex client requirements.

Your role will involve creating sophisticated test case scenarios, overseeing testing to ensure all client requirements are met, and developing detailed business requirements documents or user stories. You will also gain a solid understanding of systems and data to surface actionable insights and support QA, UAT, and release phases.

We offer a competitive salary, a flexible leave policy, and a truly international work environment. You will also benefit from a performance bonus, remote work allowance, and a comprehensive learning and development plan.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Business AnalysisRequirements GatheringUser Acceptance Testing (UAT)Agile MethodologiesHealth InsuranceInsurtechProcess DocumentationTechnical Writing

Key Responsibilities

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned

Qualifications

Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus

Benefits & Perks

Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance

How to Apply

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The health insurance sector is experiencing rapid digital transformation, driven by a need for enhanced customer experience and operational efficiency. As a Senior Business Analyst at CoverGo, you will be instrumental in shaping this evolution. Your role will involve leveraging deep domain knowledge to translate complex business needs into actionable technical solutions, directly impacting the company's ability to deliver innovative insurtech platforms. You will analyze client requirements, design process improvements, and ensure seamless integration of new functionalities, contributing significantly to business ROI and the company's leadership in the digital insurance market. This position requires a strategic mindset and a commitment to driving impactful change within a dynamic industry.