Business Analyst

First Help Financial

Job Overview

Location

Remote

Salary

USD 93,292 yearly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Finance & Banking

Experience Level

Mid-level (3-5 years)

Application Deadline

June 23, 2026

About the Company

First Help Financial (FHF) is a rapidly expanding and diverse company based in the U.S., specializing in providing auto loans to underserved communities. They are committed to exceptional service for their customers and partners, offering flexible financing and tri-lingual support.

The company's portfolio has seen consistent growth exceeding 30% annually for the past nine years. FHF fosters a collaborative environment with employees from over 20 countries, emphasizing professionalism and enjoyment in their work. Their culture and benefits are designed to promote employee success and comfort.

Recognized as a "Great Place to Work" for five consecutive years, FHF offers a supportive and growth-oriented environment. They prioritize a healthy work-life balance, employee development, and career advancement opportunities, investing in their team's long-term success.

Job Description

First Help Financial (FHF) is a dynamic and rapidly growing company in the U.S. dedicated to providing accessible auto loans to underserved communities. We pride ourselves on exceptional customer and partner service, offering flexible financing options and tri-lingual support to simplify the car financing process for our clients.

Our company culture is built on professionalism and a shared enjoyment of our work, with a diverse team hailing from over 20 countries. We are committed to fostering an environment where employees can thrive both personally and professionally, supported by benefits and a culture geared towards success and well-being.

We are seeking a talented Business Analyst to join our expanding Credit Program Management team. This role serves as a crucial liaison between our origination business units and the product development team, focusing on implementing new codes and rules to enhance credit decisioning and underwriting. You will play a key part in automating our entire origination process by translating business requirements and user stories into technical specifications for our engineering team.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

PythonSQLBusiness AnalysisCredit Risk AnalysisReporting SystemsAgile MethodologiesJIRA

Key Responsibilities

Collaborate with the Credit Strategy & Management team to support credit rules, pricing, business process improvements, and automations.
Gather requirements from key stakeholders using techniques like interviews, brainstorming, requirement workshops, observation, and focus groups.
Analyze and interpret requirements for viability against business objectives and usability for technical development and coding.
Document requirements by creating use cases, functional and non-functional requirements, operational and technical requirement documents, and data flow diagrams (DFD).
Work closely with Program Managers and the DevOps team to ensure efficient deployment and operational support.
Lead or participate in projects using tools like JIRA and Agile methodologies.
Develop and monitor KPIs for program performance and project delivery.
Recommend workarounds, value additions, and solution bottlenecks by leveraging deep business and technology knowledge.
Support the development and testing of the product, including creating test plans and test cases.

Qualifications

3+ years of experience as a Business Analyst, Business Systems Analyst, or in a credit risk analytic role.
2+ years of experience in programming languages such as Python and SQL.
2+ years of experience in reporting systems like Sigma, Tableau, or PowerBI is preferred.
Experience in Snowflake is a plus.
Experience in auto finance, with a strong focus on originations and operations, is preferred.
Bachelor’s degree in STEM (Statistics, Technology, Engineering, Mathematics) or Data Science/Analytics preferred.
Strong written communication, project management, and problem-solving skills.
Experience managing cross-functional collaboration with internal and external stakeholders.
Demonstrated historical career stability.

Benefits & Perks

Generous salaries and competitive health and welfare benefits.
Paid vacation.
401(k) match.
Tuition reimbursement.
Quarterly social outings and monthly lunches.
Robust employee recognition and training development programs.
Commitment to a healthy work-life balance.
Unprecedented career growth opportunities due to extraordinary company growth.
Investment in employee career development and building career plans.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The U.S. auto finance sector is experiencing significant growth, driven by innovative lending solutions for underserved markets. This Business Analyst role is pivotal in enhancing credit decisioning and underwriting processes through automation. You will leverage technical keywords such as API integrations, data flow diagrams, and Agile methodologies to bridge the gap between business needs and product development. Your impact will directly influence the company's ROI by optimizing the origination process and contributing to the consistent 30%+ annual portfolio growth, signaling a key role in scaling operations.